Pacaso is a company dedicated to making second home ownership enjoyable and accessible through innovative co-ownership models. They are seeking a Principal Product Designer to lead the design of personalized experiences for buyers and owners, focusing on brand redesign and enhancing user experiences in their app and website.
Responsibilities:
- Lead design of ultra-personalized experiences tailored to high net worth individuals to drive buyer conversion and the website and mobile app
- Lead the design perspective of our brand redesign, expected to take place in Q2 — bringing a fresh visual lens to how Pacaso presents itself to prospective buyers
- Lead design for Pacaso's swap experience — the core feature that allows co-owners to trade stays across our global portfolio — including new swap functionality being extended to Infinity (whole home) owners
- Own the in-app owner experience holistically, including enhancements to other features such as scheduling, our AI concierge, and financing
- Translate complex concepts into elegant, intuitive experiences that feel premium at every touchpoint
Requirements:
- 8+ years of product design experience, with a significant portion at the principal or senior + level
- Portfolio demonstrating luxury or premium consumer product design (hospitality, real estate, travel, fintech, or adjacent industries strongly preferred)
- Experience translating brand vision into elevated product experiences
- Experience translating complex concepts into simple experiences for a luxury audience
- Proficiency in Figma, including component libraries and design systems
- Experience with mobile app design (iOS and Android) and responsive web
- Demonstrated use of AI tools in your design workflow (e.g., generative design, AI-assisted prototyping, documentation acceleration)
- Experience in a startup or high-growth environment where speed and quality coexisted
- Experience with fractional ownership, real estate, or luxury travel platforms
- Familiarity with brand redesign or design system migration projects
- Prior work on owner/member portals or loyalty/swap/exchange-type features