OneImaging is a healthcare company focused on transforming the radiology experience through a premium-quality network of providers. They are seeking a highly analytical Senior Product Manager to own the member engagement journey, drive improvements in registration and completion rates, and collaborate with cross-functional teams to create a seamless user experience.
Responsibilities:
- Own and optimize the end-to-end member engagement and activation roadmap, including login, registration, onboarding, identity flows, member home, and profile management
- Build intuitive, frictionless experiences that improve registration rate, increase order initiation, and boost exam completion
- Design and execute rigorous A/B tests and experimentation frameworks to identify improvements across the funnel, from first touch to order completion and follow-through
- Partner closely with Marketing and Growth to ensure cohesive messaging, personalized journeys, and high-performing acquisition-to-activation handoffs
- Work tightly with Engineering, Design, and Data to ship high-quality product experiences with clear requirements, strong technical understanding, and crisp execution
- Leverage analytics tools (Amplitude, Looker, SQL) to develop insights, diagnose friction points, and uncover opportunities to increase funnel efficiency and retention
- Contribute to scheduling and payments-related enhancements that improve the overall member journey and reduce drop-off, even if not part of your core scope
- Represent engagement performance, insights, roadmap, and experiments to leadership with clarity, data rigor, and a deep understanding of member behavior
- Lead stakeholder alignment across Marketing, Growth, Member Services, Provider Ops, and Operations, ensuring cross-functional clarity and strong roadmap buy-in
- Champion the voice of the member by running research, usability sessions, and journey mapping to drive thoughtful, human-centered improvements
Requirements:
- 5–8+ years of product management experience, ideally within growth, consumer engagement, or funnel optimization roles
- Proven ability to meaningfully improve funnel performance—registration, activation, conversion, and completion—through experimentation and data-driven decision-making
- Hands-on experience with SQL and modern analytics tools such as Amplitude, Mixpanel, Looker, or GA
- Strong background in A/B testing, hypothesis design, statistical thinking, and rapid iteration loops
- Deep comfort in discovering friction across identity, onboarding, login/registration, and member engagement flows and turning insights into prioritizable product work
- Exceptional stakeholder management skills; able to influence cross-functional partners and drive alignment across Marketing, Engineering, Design, Data, and Operations
- Strong consumer instincts and a passion for building simple, elegant experiences that reduce friction and drive measurable business results
- Comfortable operating in a fast-moving, ambiguous environment with a bias toward action, impact, and collaboration
- Experience with scheduling, appointment booking, or payments flows is a plus