Software Engineer, Safety

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. They are seeking a talented Software Engineer to join their Safety Engineering team, focusing on designing and building tools that ensure a safe and engaging user experience while addressing Trust & Safety challenges in human-to-AI interactions.

Responsibilities:

• Design and develop the front end experience of how users interact with our Trust and Safety systems. Balance the needs for reducing risk, improving UX and enhancing platform reliability and scalability across a host of features to build the best experience possible for users
• Get to know our users and usage patterns deeply to help us design innovative technical solutions that incentivize the best behaviors from our users on the platform
• Work with other product teams and co create modular and scalable safety design systems that enable all product features to launch safely while maintaining a high launch velocity
• Collaborate with the Trust & Safety team to understand moderation workflows and build tools that empower their decision-making. Help evaluate and integrate third-party solutions when needed
• Work with engineers and Trust & Safety stakeholders to design interfaces and interaction models that incorporate AI-assisted moderation, ensuring smooth human-AI collaboration
• Help us leverage user data and insights to improve our core LLM and other models and predictions. Create frontend systems that visualize feedback loops between moderation actions and AI training. Ensure that data insights are clearly surfaced to support safe and positive user experiences across the platform

Requirements:

• 5+ years of experience as a Front-End or Full-Stack Software Engineer with a strong focus on user experience and design
• Deep understanding of Typescript, CSS, React, React Native, HTML, and modern front end design patterns and best practices
• Demonstrated experience with building features and experiences for consumer products
• Passionate about the pixels, an exceptional eye for detail, and a focus on craft and polish
• Proven ability to work in a fast-paced development environment and deliver timely results
• Excellent communication and interpersonal skills
• You care deeply about Trust & Safety and see it as a value-add to the business
• You enjoy working cross-functionally across different teams (e.g. Legal and Product) and balancing privacy, safety, and product needs
• You are proactive and have a 'get things done' mindset