Machine Learning Engineer (LLMs / AI)

ghSMART is a premier leadership advisory firm trusted by CEOs and boards to solve critical leadership decisions. The Machine Learning Engineer will leverage extensive leadership datasets to build AI solutions, contribute to the Leadership Intelligence Platform, and collaborate on research initiatives.

Responsibilities:

• Design, build, and extend ML models (LLMs and traditional ML) that deliver high-accuracy insights from ghSMART’s structured leadership dataset; own end-to-end experimentation, evaluation, and deployment
• Develop RAG-based agents and algorithms to unlock novel leadership insights from our research database
• Integrate advanced solutions and AI Agents into the Leadership Intelligence Platform and partner cross-functionally to align features with strategic objectives and user needs
• Optimize data pipelines and workflows to ensure robust, efficient data ingestion, transformation, and model serving across engineering teams
• Collaborate on research with academic partners and contribute to publications and thought leadership by validating findings with rigorous methods

Requirements:

• 5+ years of ML engineering experience building and shipping large-scale models and systems (training, tuning, inference, MLOps, monitoring)
• Hands-on expertise with RAG frameworks and LLMs, including designing retrieval strategies, prompt orchestration, evaluation, and deployment at scale
• Strong data engineering fundamentals across pipelines, data quality, and feature engineering to support reliable ML workflows
• Security and privacy mindset, with experience applying best practices to protect sensitive data in ML systems
• Collaborative, remote-first working style with clear communication and ownership
• Experience building AI agents via the LangChain, LangGraph framework is a plus
• Experience with Databricks and Azure is a plus
• Familiarity with Salesforce (SFDC), Jira, Confluence, and Git