Lead Business Analyst, Product Analytics

Assured is on a mission to modernize insurance, providing large insurers with software solutions for efficient claims processing. The Lead Business Analyst will connect customers, data, and decisions, transforming insights into actionable strategies that drive the business forward.

Responsibilities:

• Bridge business and data: Connect customers, Product, Sales, and Client Engagement, translating business needs into clear, measurable analytics
• Own the flow of insight: Lead requirements gathering, reporting alignment, and data storytelling to ensure analytics drive strategy
• Spot trends and tell the story: Surface patterns, gaps, and “what changed?” moments in customer data—and drive investigations to resolution
• Be the analytics voice in the room: Represent Product Analytics in key client and partner calls, turning feedback into actionable insights
• Deliver clarity through data: Collaborate with analysts to build dashboards and metrics that answer priority business questions
• Lead proactive discovery: Explore customer behavior, pilots, and trends to inform product and go-to-market strategies
• Champion customer-facing insights: Support initiatives like engagement portals and reporting, translating data into clear, compelling stories
• Elevate the craft: Partner with the Product Analytics team to ensure consistent, high-quality, and impactful outputs

Requirements:

• 5+ years in Business Analysis, Product Analytics, or other data-driven roles
• Proven experience gathering and documenting business/reporting requirements across diverse teams
• Fluency in reporting frameworks, dashboards, and data visualization
• Comfort with ambiguity: You adapt quickly in evolving technical environments
• Strategic & hands-on: Confident moving from high-level discussions to deep analysis
• Exceptional communication: Clear, concise, and confident with executives and stakeholders
• Collaborative mindset: You're a translator who listens, probes, and connects the dots
• Curiosity: You care about the why, not just the what