Senior Product Manager, Platform

Mindbody is a company focused on enhancing wellness through technology, and they are seeking a Senior Product Manager, Platform to guide internal product development squads. This role will involve improving developer engagement, executing platform strategy, and measuring impact to support the organization's objectives.

Responsibilities:

• Be the voice of our internal developers . Collect pain points, usage patterns, and feedback from engineering teams across Mindbody to develop an informed POV on the biggest opportunities for Platform teams to better serve the organization
• Evangelize platform capabilities. Help development squads understand what the platform offers, how to best leverage platform products and other tools, and where opportunities exist for partnership and collaboration
• Roadmap Synthesis: Work with AI tooling and analytics to synthesize this information and integrate it into strategic planning
• Own the platform roadmap across key themes including reliability & performance, platform modernization, developer experience, and operational excellence
• Drive initiatives to improve developer experience, CI/CD workflows, infrastructure abstraction, security, and observability
• Partner with security, compliance, and architecture teams to ensure platform capabilities are scalable, secure, and meet enterprise standards
• Work with platform squads to define North Star metrics and establish a framework for tracking success metrics that demonstrate business impact
• Measure platform adoption and effectiveness
• Communicate the value of platform investments to leadership and stakeholders through data-driven storytelling

Requirements:

• Enterprise developer tooling experience: Proven track record building 'Platform as a Product' either internally at scale or as an external offering
• Developer-focused product management: Deep experience building tools, services, and APIs consumed by developers. You understand what makes developers productive and can translate technical requirements into product strategy
• Technical depth: Ability to engage credibly with engineering teams on technical topics including infrastructure, CI/CD, observability, security, platform architecture, and GenAI Coding Tools
• Hands on experience with one or more of the following areas: Kubernetes ecosystem (EKS, Karpenter, or Kyverno), CI/CD (Github Actions, Azure DevOps), Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation), Observability (New Relic, Datadog, or Grafana), GenAI Coding Tools (Copilot, Cursor)
• Cross-functional leadership: Track record of driving complex initiatives across multiple engineering teams, with influence rather than authority
• Data-driven decision making: Experience defining metrics that matter and using data to prioritize, communicate impact, and drive continuous improvement
• Previous experience as an SRE, software engineer, or in a similar technical role
• Experience with platform modernization and legacy system migrations
• Familiarity with developer portal tools, service catalogs, and internal developer platforms
• Experience in SaaS or B2B environments serving technical audiences
• Experience collaborating and aligning with global teams and moving projects forward asynchronously