Project and Program Manager - Advanced Clinical Decision Support

Wolters Kluwer is a leading global provider of information, software, and services for professionals. They are seeking a Project and Program Manager to ensure the clarity, consistency, and editorial quality of clinical decision support content, while also supporting project coordination and communication among stakeholders.

Responsibilities:

• Proofread, standardize, and format CDS content to ensure clarity, consistency, and adherence to editorial standards
• Carefully review content across similar decision paths, paying close attention to intentional, subtle differences to ensure accuracy and consistency
• Maintain and evolve a CDS-specific editorial style guide aligned with (but distinct from) the core UpToDate style guide
• Ensure that content is structured appropriately for end-user experience in both workflow-integrated and standalone tools
• Serve as a central communication point between Advanced CDS Deputy Editors, specialty editors, and external contributors
• Contribute to workflow coordination, helping maintain momentum on projects and ensuring deadlines are met
• Assist with coordinating editorial meetings and managing small administrative tasks as needed, such as onboarding new contractors (not a major component of the role)
• Facilitate communication among project and editorial stakeholders
• Coordinate meetings and prepare meeting agendas
• Support project planning and development of schedules
• Track and report project progress
• Maintain detailed project documentation
• Support the identification and mitigation of project risks
• Assist with change management processes
• Ensure compliance with project processes and standards
• Provide support in preparing project proposals and reports
• Support resource coordination and internal project communication
• Work with proprietary decision-tree authoring software to review content, apply styling, and provide editorial feedback
• Report bugs or workflow issues, collaborate with engineering teams, and validate the resolution of issues
• Participate in platform enhancements, including prompt design, automation approaches, and AI‑assisted content review
• Contribute to the design and refinement of new editorial procedures aimed at improving quality and scalability
• Participate in projects exploring new content‑creation methods, including the use of AI to support automation and efficiency
• Maintain updates to Objectives and Key Results (OKRs) to support team alignment and progress evaluation
• May participate in mentorship, oversight, or coordination of additional team members as the CDS program grows
• Engage in opportunities to expand responsibilities in editorial, project management, and platform‑related domains

Requirements:

• Bachelor's degree or equivalent experience in a field requiring strong writing, editing, or analytical skills
• Exceptional attention to detail and commitment to maintaining high editorial standards
• Ability to recognize subtle differences in similar clinical content and ensure consistent application of style and terminology
• Strong organizational skills and ability to manage multiple concurrent tasks in a fast-moving environment
• Comfort working with specialized software tools and willingness to learn new systems quickly
• Strong communication and collaboration skills
• Experience in medical, scientific, or technical editing
• Familiarity with clinical content, medical terminology, or healthcare workflows
• Experience working with cross-functional teams (e.g., engineering, product, informatics)
• Exposure to content management systems, structured content, or decision-tree formats
• Interest in AI tools, digital content workflows, or process optimization