Application Engineer

Judge Direct Placement is seeking an Applications Engineer to work remotely with engineering customers in the data center sector. The role involves providing technical support, managing customer interactions, and collaborating with internal teams to recommend suitable products for data center applications.

Responsibilities:

• Providing efficient and accurate pre-sale application and technical support by analyzing and recommending solutions to meet customer's needs
• Manage daily phone and email activity while providing directions, solutions, and recommendations
• Effectively communicate product value proposition and product line strategies
• Review and provide feedback on product literature developed by product line
• Provide feedback to product marketing and engineering regarding information, cross reference data, renewal parts information, technical drawings, and any other technical documentation
• Research emerging technology/applications in the data center market to help ensure the company is staying ahead of market trends
• Providing engineering support to customers and clients in the proper application and selection data center products in our Industrial Replacement Market
• Customers will include Mechanical/Electrical/Plumbing (MEP) contractors to determine application requirements, selecting components, and making recommendations to meet system requirements for data centers
• Present technical material and collaborate directly with internal/external customers
• Cross functional teams include North American Field Sales, Product Line Managers, and Marketing teams to achieve organizational success

Requirements:

• Bachelor's Degree in Engineering, STEM, or similar field. Equivalent experience will be considered
• Experience in data center cooling or thermal management systems
• Outstanding interpersonal skills and ability to manage customer personalities effectively
• Hands-on environment working face-to-face with customers, engineers, sales, and marketing teams
• Problem-solving, communication skills, written and verbal skills - coupled with the ability to maintain and generate product application literature, media, and technical articles
• Ability to travel to customers, plants and conferences as required
• Excellent time management skills and ability to prioritize resources and project timelines
• Proficient in Microsoft Office products
• Experience in HVAC or MEP industry is a plus
• Knowledge and application of engineering disciplines with a focus on Mechanical, Thermodynamics, or Fluid Power systems is preferred