Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is seeking a Director of Cloud and Developer Operations Engineering to oversee the DevOps, CloudOps, and Cloud Tooling teams, focusing on managing, designing, and implementing scalable cloud solutions.
Responsibilities:
- Develop and execute a global DevOps and CloudOps strategy aligned with the company’s business goals
- Lead, mentor, and grow a high-performing global team of 20+ DevOps and CloudOps engineers, championing DevOps, DevSecOps, and Site Reliability Engineering (SRE) principles
- Foster a culture of collaboration, innovation, and continuous improvement within the team
- Oversee the design, implementation, and management of scalable and reliable cloud infrastructure
- Drive infrastructure automation to ensure fast, reliable, and automated software deployment
- Establish and maintain an effective incident management process with 24/7 support
- Ensure that all cloud and DevOps practices adhere to industry standards and regulatory requirements (i.e. ISO 27001, SOC2, GDPR, CCPA) by implementing necessary controls and audits
- Collaborate with security teams to implement robust cybersecurity measures and controls
- Conduct regular security assessments and remediate them
- Work closely with product & engineering teams, central platform & operations, and other stakeholders to ensure seamless integration and delivery of software solutions, and communicate effectively with executive leadership, providing updates on key metrics, risks, and projects’ status
- Implement comprehensive monitoring and alerting systems to ensure the health and performance of cloud infrastructure and applications
- Implement auto-healing mechanisms and disaster recovery solutions
- Own SLA measurement and management, analyze performance, identify and resolve issues proactively
- Optimize resource usage and costs associated with cloud infrastructure
- Proactively identify and resolve infrastructure bottlenecks using monitoring tools
Requirements:
- Minimum bachelor's degree or equivalent in a relevant field from an internationally recognized institution
- Minimum 10+ years of experience within large Technology and SaaS providers
- Successful experience deploying and managing multi-tenant SaaS applications, including scalability, uptime, and performance optimization
- Proficiency with major video streaming technologies and solutions (i.e. WebRTC, SRTP, HLS, MPEG-DASH)
- Experience with search indexing engines and data analytics tools (Elasticsearch, Opensearch, Kafka)
- Proficiency with major cloud service providers such as AWS (mandatory), Azure, and Google Cloud Platform
- Proficiency with ‘Infrastructure as code' tools like Terraform and Ansible
- Experience with CI/CD tools like Jenkins, Github, Github Actions
- Knowledge of Docker, Kubernetes (AWS EKS mandatory), and related containerization and orchestration technologies
- Experience with monitoring tools like Prometheus, Grafana, Cloudwatch, and Datadog
- Proficiency in scripting languages such as Python, Bash
- Understanding of security principles and practices in cloud and DevOps environments, including compliance with industry standards (e.g., PCI DSS, GDPR)
- Strong verbal and written communication skills to interact with various stakeholders, including technical teams
- Strong strategic thinking, problem-solving, analytical, and critical thinking skills
- Proven track record of leading and managing technical teams