Cloud Engineer

Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is seeking a Director of Cloud and Developer Operations Engineering to oversee the DevOps, CloudOps, and Cloud Tooling teams, focusing on managing, designing, and implementing scalable cloud solutions.

Responsibilities:

• Develop and execute a global DevOps and CloudOps strategy aligned with the company’s business goals
• Lead, mentor, and grow a high-performing global team of 20+ DevOps and CloudOps engineers, championing DevOps, DevSecOps, and Site Reliability Engineering (SRE) principles
• Foster a culture of collaboration, innovation, and continuous improvement within the team
• Oversee the design, implementation, and management of scalable and reliable cloud infrastructure
• Drive infrastructure automation to ensure fast, reliable, and automated software deployment
• Establish and maintain an effective incident management process with 24/7 support
• Ensure that all cloud and DevOps practices adhere to industry standards and regulatory requirements (i.e. ISO 27001, SOC2, GDPR, CCPA) by implementing necessary controls and audits
• Collaborate with security teams to implement robust cybersecurity measures and controls
• Conduct regular security assessments and remediate them
• Work closely with product & engineering teams, central platform & operations, and other stakeholders to ensure seamless integration and delivery of software solutions, and communicate effectively with executive leadership, providing updates on key metrics, risks, and projects’ status
• Implement comprehensive monitoring and alerting systems to ensure the health and performance of cloud infrastructure and applications
• Implement auto-healing mechanisms and disaster recovery solutions
• Own SLA measurement and management, analyze performance, identify and resolve issues proactively
• Optimize resource usage and costs associated with cloud infrastructure
• Proactively identify and resolve infrastructure bottlenecks using monitoring tools

Requirements:

• Minimum bachelor's degree or equivalent in a relevant field from an internationally recognized institution
• Minimum 10+ years of experience within large Technology and SaaS providers
• Successful experience deploying and managing multi-tenant SaaS applications, including scalability, uptime, and performance optimization
• Proficiency with major video streaming technologies and solutions (i.e. WebRTC, SRTP, HLS, MPEG-DASH)
• Experience with search indexing engines and data analytics tools (Elasticsearch, Opensearch, Kafka)
• Proficiency with major cloud service providers such as AWS (mandatory), Azure, and Google Cloud Platform
• Proficiency with ‘Infrastructure as code' tools like Terraform and Ansible
• Experience with CI/CD tools like Jenkins, Github, Github Actions
• Knowledge of Docker, Kubernetes (AWS EKS mandatory), and related containerization and orchestration technologies
• Experience with monitoring tools like Prometheus, Grafana, Cloudwatch, and Datadog
• Proficiency in scripting languages such as Python, Bash
• Understanding of security principles and practices in cloud and DevOps environments, including compliance with industry standards (e.g., PCI DSS, GDPR)
• Strong verbal and written communication skills to interact with various stakeholders, including technical teams
• Strong strategic thinking, problem-solving, analytical, and critical thinking skills
• Proven track record of leading and managing technical teams