Key skills
BGPMPLSRouting protocolsJuniper routersArista switchesNetwork automationHigh availability protocolsDisaster recovery designcommunicationCollaborative attitudePythonAnsiblePrometheusCommunication
About this role
Point Broadband is a telecommunications company focused on delivering reliable internet services. The Network Reliability Engineer will be responsible for designing, building, and supporting the company's core, metro, and access networks, ensuring reliability and operational excellence.
Responsibilities:
- Design, implement, and support Point Broadband's core, metro, and access network infrastructure
- Lead validation and deployment of high-availability network platforms
- Serve as Tier 3 escalation support for complex routing and switching incidents
- Collaborate with internal teams and external vendors to coordinate network deployments and upgrades
- Conduct root cause analysis for persistent or critical network issues and implement long-term solutions
- Document network designs, operational standards, and change procedures
- Define support requirements for new network technologies and participate in roadmap planning
- Participate in on-call rotations and provide guidance to operations teams
- Maintain punctual, consistent attendance
- Other duties as assigned
Requirements:
- Bachelor's degree in Computer Science, Electrical Engineering, or a related field; or equivalent military/industry experience (5+ years)
- Minimum of 5 years' hands-on experience with ISP or service provider network engineering
- Strong background in the design and deployment of multi-gigabit transport networks
- Deep expertise in routing protocols (BGP, OSPF, IS-IS) and MPLS technologies (LDP, L3VPNs, traffic engineering)
- Experience with high availability and redundancy protocols (VRRP, HSRP)
- Proficient in configuration and troubleshooting of Juniper and Arista routers and switches
- Excellent communication skills and a collaborative, customer-focused attitude
- Familiarity with network automation/scripting tools (e.g., Python, Ansible)
- Knowledge of network monitoring and telemetry tools (e.g., SNMP, NetFlow, Prometheus)
- Certifications such as JNCIS, JNCIP, or CCNP/CCIP or equivalent hands-on experience
- Strong working knowledge of Juniper and Arista platforms
- L2/L3 protocols: TCP/IP (v4 & v6), MPLS, QoS, VRRP, BFD, STP, LACP, ACLs, and prefix lists
- Routing protocols: BGP, OSPF, IS-IS
- DNS, DHCP, and IP address management
- Solid understanding of disaster recovery design, traffic engineering, and convergence strategies
- Familiarity with Cisco is a plus but not required