Software Engineering Tech Lead – AI Product Development

CommandLink is a global SaaS Platform providing network, voice services, and IT security solutions. They are seeking a Software Engineering Tech Lead to help build, launch, and scale AI-powered products while leading a small engineering team and staying hands-on with production code.

Responsibilities:

• Lead a small, high-velocity engineering team while staying hands-on with production code
• Design, build, and launch AI-powered product features quickly and iterate based on customer usage
• Partner closely with Product, Design, and GTM to deliver features that solve real customer problems
• Translate AI capabilities into intuitive, production-ready experiences
• Make fast, pragmatic technical decisions that keep momentum high
• Balance speed with reliability, scalability, and long-term maintainability
• Establish lightweight engineering practices that support frequent releases
• Mentor and coach engineers through code reviews, pairing, and design discussions
• Takes on additional responsibilities and projects as needed to support the success of the team and organization

Requirements:

• Several years of professional software engineering experience with 2+ years in a tech lead or team leadership role
• Actively contributing to and owning production code
• Hands-on experience leading teams while building and shipping AI-enabled product features, especially with modern LLM-based systems
• Strong product intuition, you think in terms of users, workflows, and outcomes
• Proven hands-on ownership of the full development lifecycle and production systems, with a track record of shipping customer-facing features under aggressive, business-driven timelines
• Comfort operating in ambiguity and moving forward without perfect answers
• Ability to connect technical choices to customer impact and business priorities