Analytics Solutions Sr Associate

As an Associate on the Product Analytics team, you will deliver actionable insights to product owners and senior leadership that inform prioritization, optimize user journeys, and enhance client experience. You will synthesize product usage data and client feedback into clear narratives, scenario analyses, and forecasts that quantify the expected impact of product changes on user behavior and client outcomes. Your work will enable teams to make confident, data‑driven decisions and measure results against defined objectives.

 

The Product Analytics team ensures data is translated into insights that guide product strategy and execution. The team connects product telemetry and stakeholder feedback to business outcomes, embedding key data and observability into decision‑making. We deliver dashboards, analyses, and forward‑looking models that provide visibility into performance and anticipated client impact, supporting strategic alignment across product and business initiatives.

 

Job responsibilities

• Partner with Product, Business, and Technology to define core product metrics and OKRs; align measurement plans to strategy and roadmap.
• Deliver actionable insights and recommendations to product owners and senior leadership to inform prioritization, optimize user journeys, and enhance client experience.
• Manage analytics intake, triage, and status updates; balance quick‑turn requests with strategic initiatives based on business needs.
• Build scenario analyses and forecasting models to quantify the expected impact of product changes on user behavior, client outcomes, and business performance.
• Translate complex data into clear narratives, dashboards, and executive‑ready summaries that drive decisions.
• Define event instrumentation and data capture requirements; optimize analytics and visualization tools to ensure data quality, reliability, and accessibility.
• Reconcile quantitative usage data with customer feedback and qualitative inputs; document processes and metric definitions to scale analytics across product teams.

 

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Mathematics, Statistics, Computer Science, Economics, Finance, or equivalent experience.
• Experience in business intelligence, analytics, or data analysis within financial services, fintech, or related industries.
• Strong SQL, Python, and data modeling skills; ability to work with large, complex data sets and deliver actionable insights.
• Hands-on experience with cloud data platforms such as Snowflake or Databricks.
• Proficiency with Tableau and other data visualization tools.
• Experience with embedded analytics and integrating data from multiple sources and platforms.
• Strong communication and data storytelling skills; excellent problem-solving, attention to detail, and adaptability.

 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans