ELEKS is a custom software development company that has been a software innovation partner since 1991. They are seeking a Solution Business Analyst to play a key role in the discovery and decision-making phase of replacing a large internal HR system, evaluating custom solutions versus off-the-shelf products.
Responsibilities:
- Define business needs and business change drivers
- Manage customer expectations and translate needs into effective solutions
- Elicit requirements using different BA techniques (interviews, focus groups, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis, etc.)
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from underlying needs
- Document, analyze, and prioritize detailed business requirements based on users and business needs
- Proactively identify improvements that would increase efficiency or productivity in work effort, processes, or application features
- Establish and maintain positive relationships with all stakeholders
- Plan and Coordinate BA team at the project
- Conduct BA team coaching and mentoring (subordinate RAs and BAs, QAs, etc.)
- Contribute to continuous improvement of business analysis practices, as well as other procedures
- Develop requirements and other project documentation templates
- Conduct requirements audit
Requirements:
- 5+ years of experience in business analysis
- Experience on midsize or large projects (10+ people)
- Strong negotiation, presentation, and facilitation skills
- Experience in conducting the requirements elicitation sessions, familiar with different requirements elicitation techniques
- Strong business requirements building and management skills
- Capability to choose the optimal requirements organization and modeling technique
- Ability to see the big picture, plan the work approach properly, and move forward with small steps
- Ability to work independently, organize proper stakeholder management, and own BA processes workflow
- Ability to adapt to project changes during the project flow
- Experience in process description, familiarity with BPMN notation and different process description tools
- Competency in Microsoft applications, including Word, Excel, and Outlook
- Advanced level of English
- Willingness and ability to work onsite five days per week (Monday–Friday)
- Direct experience with the United States Department of Energy (DOE) preferred (strong federal experience without DOE may also be considered)