Sr. HR Generalist

The Role 

The Senior HR Generalist serves as the primary HR partner for corporate employees based in Jacksonville, FL, operating in close partnership with the HRBP team. This role delivers high-impact, hands-on HR support while ensuring compliance, consistency, and a best-in-class employee experience across the corporate population. This position requires a strong, independent operator who exercises sound judgment, manages sensitive matters with discretion and effectively balances tactical execution with strategic alignment. 

  

What You’ll Do: 

• Serve as the primary point of contact for Jacksonville-based corporate employees and managers on HR-related matters, including performance management, employee relations, and policy interpretation 

• Monitor and manage the employee complaint hotline, including conducting timely, thorough reviews of reported concerns, documenting findings, recommending corrective actions, and ensuring appropriate follow-up 

• Partner with hiring managers to support recruitment efforts, including resume screening and candidate interviews 

• Oversee background screening processes to ensure compliance with company policies and legal requirements 

• Manage I-9 verification processes, including completion, maintenance, and periodic internal audits to ensure full compliance with federal regulations 

• Support policy updates, communication rollouts, and implementation of HR initiatives 

• Coordinate logistics for the employee lifecycle (onboarding and offboarding) in partnership with local IT and Facilities. Identify opportunities to continuously improve onboarding and offboarding processes to enhance the employee experience 

• Partner closely with onsite IT and Facilities teams to support office operations, space planning, and employee experience initiatives 

• Contribute to cross-functional HR projects and broader people initiatives 

  

What We’re Looking For: 

• Bachelor’s degree in Human Resources, Business Administration, or related field 

• 5+ years of progressive HR experience; experience in a Senior Generalist or HR Manager capacity preferred 

• Strong knowledge of federal and state employment laws and HR compliance practices 

• Experience administering background checks and managing I-9 compliance and audits 

• Sound judgment with the ability to handle highly confidential and sensitive information 

• Strong communication and coaching skills, with the ability to influence and build trust at all levels 

• Ability to operate independently while remaining closely aligned with HR leadership strategy

 

Achieving our goals requires strong collaboration and partnership between our teams and our internal stakeholders. To best support this, the person who accepts this role is expected to be on site, in office four days per week. To provide our employees with flexibility, we offer a unique benefit where employees at Fanatics' corporate entity can work remotely for up to four weeks per year, which can be taken in daily or weekly increments. 

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.