Director Transformation

The Director– Transformation will own the end-to-end delivery of strategic transformation initiatives across the business.

This role partners closely with executive sponsors and initiative owners to translate enterprise strategy into measurable outcomes, drive disciplined execution via analytical assessment and day-to-day program management. The Director operates with a high degree of autonomy and influence, aligning cross-functional leaders to accelerate impact and remove barriers to success.

Summary of Essential Job Functions

The key responsibilities of the Project Manager – Transformation include but not limited to:

Primary Responsibilities:

• Project Execution & Management:

Own a portfolio of enterprise transformation initiatives from strategy through execution, monitor deliverables, flag potential risks or delays, and track project milestones to ensure timely and successful completion and ensure business outcomes are achieved.

• Analytical & Data-Driven Skills:

Translate strategic priorities into measurable KPIs and executive-level dashboards.
Analyze trends, synthesize insights, and provide actionable recommendations.

• Communication & Collaboration:

Maintain clear and timely communication with team members and initiative owners and collaborate across departments to ensure alignment.

Serve as a trusted thought partner to initiative owners and executive sponsors.

• Workplan Creation:

Lead the creation and sequencing of workplans when new initiatives are developed.

Drive disciplined transformation methodology across the organization.

• Reporting & Updates:

Develop and delivery reports and updates for project stakeholders, including leadership and the board, based on data analysis and project progress.

Hold initiative owners accountable to commitments and escalate risks when appropriate.

 

Secondary Responsibilities

• Meeting Support:

Provide ad hoc support and prepare materials for internal meetings, including Initiative Team Meetings, VCP Management Meetings, and Board Check-ins.

Lead governance structures for transformation initiatives, including executive steering committees and cross-functional working sessions.

• Workplan Review:

Lead workplan reviews during 1:1 meetings with the TMO Lead + Project Manager, flagging issues and identifying next steps.

• Asynchronous Follow-ups:

Conduct regular follow-ups with task owners to ensure tasks are completed and data is collected.

• Strategic & Leadership Support:

Understand how assigned work supports broader strategic objectives and provide insights from the front lines to support initiative leads.

Continuously evaluate initiative impact and recommend course corrections to maximize enterprise value.

Regulatory

• Responsible for complying with all federal, state and local regulatory agency requirements

Marketing and Outreach

• Participate in community and public relations activities as assigned.

Professional Development

• Demonstrates the belief that addiction is a brain disease, not a moral failing
• Demonstrates hope, respect, and caring in all interactions with patients and fellow Team Members
• Establishes and maintains positive relationships in the workplace
• Can work independently and under pressure while handling multiple tasks simultaneously
• Makes decisions and uses good judgment with confidential and sensitive issues
• Deals appropriately with others in stressful or other undesirable situations

Training

• Participate in and provide in-service trainings as required by federal, state, local, and accrediting agencies
• Attend conferences, meetings and training programs as directed

Minimum Requirements  

Required Qualifications:

• 7–10+ years of experience in transformation, strategy, consulting, operational leadership, or related roles in complex environments.
• Proven ability to manage projects from conception to completion, with a focus on meeting deadlines and managing potential risks.
• Strong analytical skills with the ability to collect, interpret, and use data to track project success and identify improvement areas.
• Excellent communication and collaboration skills, with experience working across multiple departments and with various stakeholders.
• Demonstrated experience influencing senior leaders and driving cross-functional alignment without direct authority.
  Proven track record of delivering measurable business outcomes in fast-paced, evolving environments.
• Demonstrated ability to prepare clear and concise reports and presentations for a range of audiences, including senior leadership.
• Experience with project management software such as Smartsheet.

Preferred Qualifications:

• Experience in the healthcare or behavioral health sector.
• Experience in management consulting or a similar role focused on organizational transformation.
• Project Management Professional (PMP) or other relevant certifications.

In addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:

• High integrity
• Excellent verbal and written communication skills
• Sound judgment
• Efficient
• Self-starter
• Ability to work independently and under pressure while handling multiple tasks simultaneously
• Ability to make decisions and use proper judgment with confidential and sensitive issues
• Must be able to react quickly and make effective decisions
• Demonstrate basic computer/word processing skills
• Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs

 

Physical Requirements and Working Conditions

The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent such accommodation does not create an undue hardship on the business.

• Occasional travel for conferences, training, or business meetings.
• A variable workload, periodic high activity level.
• Vision adequate to read correspondence, computer screen, forms, etc.
• Sit for long periods of time, some bending, stooping and stretching
• Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes
• Keyboarding for long periods of time

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.