Supervisor - Revenue Cycle Management

The Revenue Cycle Management Supervisor will supervise and lead a team of Billing Specialists and ensure that the goals and metrics set by the department are followed while still providing high quality work and customer service. The Medical Billing Supervisor will also serve as an expert on billing procedures and policies. Previous experience leading a small team is required. This is a hybrid role; candidates must live in Iowa.

Position Responsibilities may include, but not limited to

• Supervises day to day activities of Revenue Cycle Team members at Ankeny office
• Leads, develops and trains new employees for onboarding and acts as a resource for Revenue Cycle Team
• Provides leadership structure to leads and will be their direct report
• Completes weekly timecards for Revenue Cycle Team
• Performs interviews for new Revenue Cycle Team members
• Works effectively interdepartmentally as liaison between Revenue Cycle team and other departments
• Monitors and updates SOP’s for the department on as needed basis
• Conducts monthly 1:1’s with leads and team members
• Posts accounts receivable payments per agency remittance advices
• Resolves valid or authorized adjustments with balancing entries in order to reconcile A/R payments
• Validates accuracy of system posted A/R payments
• Backs up claims denial team as needed
• Reviews quality assurance of all referrals or updated clients from assigned state or local agencies
• Makes outbound & inbound calls, emails to assigned state or local agencies with the purpose of securing correct information regarding new referrals, updated clients, and billings

Required Skills and Experience

• High school diploma or equivalent
• 2+ years of work-related experience in healthcare related field, i.e., healthcare billing institutional and professional claims, patient registration, and/or patient access, or equivalent experience
• Previous experience supervising small team
• Demonstrated success in healthcare accounts receivable experience
• Strong oral and written communication skills
• Excellent customer service skills
• Strong ability to work with team members across multiple departments
• Intermediate computer skills, including Microsoft Outlook, Word, and Excel
• Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits
• Must have a quiet workspace that is free from distraction

Preferred Skills and Experience

• Associate’s or Bachelor’s or current pursuit of Associate’s or Bachelor’s degree in healthcare administration, medical administrative assistance, or healthcare finance
• AAHAM certification
• Previous experience with electronic claims, such as electronic 835/837 claim and remit files, Zirmed, and/or secure payer web portals
• Previous experience training team members in Healthcare Revenue Cycle best practices in the following areas: billing; claims rejections; denials and appeals

Physical Requirements

• Repetitive motions that include the wrists, hands and/or fingers
• Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

Company Overview
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

EEO
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.