Lead Advanced Practitioner Provider (APP) - Urgent Care

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. 

The Opportunity 

We’re seeking a compassionate and experienced Advanced Practitioner Provider (APP) to join our team as a Lead Provider, responsible for providing exceptional care and making a real impact on the lives of our patients within our urgent care clinic. Lead Providers at ConvenientMD act as clinical leader for all clinical staff, mentoring and supporting new-grad providers as well as allied healthcare professionals.

This role is perfect for a Physician Assistant (PA) or Nurse Practitioner (NP) who thrives in a collaborative environment, enjoys mentorship, and is passionate about delivering high-quality care. 

Your Impact 

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results. 
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation & Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education & Mentorship:
  • Act as a clinic leader, especially when the Practice Manager is not in-clinic. Provide support and mentorship to new-graduate providers as well as other clinic staff. 
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Act as a preceptor to new provider staff, providing information, educational opportunities, and experiential growth opportunities. 

Who You Are 

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Strong leadership skills: Willing and able to mentor provider as well as non-provider clinic staff.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. 
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
• 401k match after one year of service 
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families 
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.