Residential Associate Overnight Team Lead, Adolescent Program

Description

Under the direct supervision of the Assistant Program Manager in conjunction with the Program Manager, the Residential Associate Team Lead facilitates the daily activity of their respective shift at the Adolescent Program by overseeing scheduling and operations for RA staff. The RA Team Lead will facilitate residential activities and manage the resident’s safety as outlined by the interdisciplinary treatment team for the delivery of services. Additionally, the RA Team Lead will promote the use of the Nurtured Heart Approach, as well as the Attachment, Regulation, and Competency interventions (ARC) in all residential activities with the goal of sustaining a safe and comfortable environment for the residents of the program.

The schedule for this role is Sunday-Thursday, 11:00pm to 7:00am. 

PERFORMANCE STANDARDS: 

1.) Based on The Center for Great Expectations Competency Program established for direct care providers, possess the skills and competencies necessary to communicate, assess, evaluate and perform treatments, set goals, and educate in accordance with age specific criteria and issues of child, adolescent, and adult clients within the context of the job responsibilities and functions.

2.) Perform all duties and demonstrate behaviors and attitudes consistent with the Mission Statement and Core Values of the organization, and the Nurtured Heart Approach.

3.) Continually participate in building and maintaining positive working relationships through effective communication, performance improvement, and teamwork efforts.

4.) Be of good character and reputation; sufficient physical, mental, and emotional health to satisfactorily perform her or his job duties.

5.) Actively participate in safety programs of the organization by identifying potential risks and promoting client safety as well as environmental safety.

6.) Accomplish individual/team goals and objectives established by supervisor based on prior performance evaluation.

7.) Actively participate in CGE's clinical research efforts by ensuring accurate and timely reporting for all assessments and evaluations.

OPERATIONS:

• Implement and ensure completion of daily activities on shift (i.e., meals, chores, shopping, educational groups, recreational activities, client appointments, transportation).
• Ensure resident safety by maintaining knowledge of residential census and conducting periodic room checks.
• Prepare resident rooms for admission and discharge.
• Facilitate and oversee activities consistent with residential treatment plan of identified life skill needs.
• Implement residential policies/procedures and curriculum for residential living.
• Maintain inventory of supplies and communicate needs to Direct Supervisor.
• In coordination with nursing staff, observe, manage and document self-administration of medication.
• Supervise and document parent's administration of medication to their children.
• Transport residents to scheduled and/or emergency medical appointments and log as directed. Deliver appropriate documentation to the Nurse for the upkeep of medical records.
• Transport and accompany residents to necessary activities (i.e., grocery shopping, recreational activities, etc.), and appointments (i.e., Board of Social Services, WIC, vocational training, volunteer services, employment, self-help meetings, etc.).
• Facilitate and record fire drills and other emergency drills procedures as instructed.
• Ensure facility compliance with regulatory licensing requirements.
• Provide oversight and maintenance of vehicles, equipment, supplies, or other items related to the program.
• Participate in program, committee and clinical staff meetings as directed.
• Participate in program evaluation and ongoing efforts to enhance quality of services.
• Participate in training programs to enhance teamwork, team collaboration, communication and program development.
• Facilitate residential conflict resolution and provide crisis intervention as needed.

RESIDENTIAL ASSOCIATE OVERSIGHT:

• Supervise RA staff members and provide ongoing performance feedback.
• Assist with scheduling of RA staff members and managing call outs, etc.
• Ensure completion of Daily Shift Schedule Assignments and Daily Transportation schedule to be distributed to all staff on shift prior to start of shift. 
• Ensure completion of documentation in daily communication log, medication log, incident reports, visitation, etc. 
• Oversee, and contribute to RA activity to maintain a clean, safe, and hygienic building atmosphere and report all negligence to Direct Supervisor.
• Oversee proper orientation and training of RA staff.
• Act as liaison between RA staff and Program Management/Clinical team.
• Facilitate decision-making in absence of Program Management/Clinical team.
• Communicate all client and staff pertinent matters to Program Management/Clinical team.

OTHER:

• Work as a member of a team to establish and maintain a high level of care and respect for, and communication with residents.
• Work in a consistently professional manner at all times, which includes, but is not limited to, treating all residents, staff, guests, and volunteers with dignity and respect.
• Implement emergency procedures as necessary.
• Perform other duties as directed.

Requirements

REQUIREMENTS:

• A high school or high school equivalency diploma and one year of experience working with youth in a group setting, OR 
• An associate's or bachelor's degree from an accredited college or university in a field that is unrelated to social work or psychology and six months experience working with youth in a group setting, OR
• An associate's or bachelor's degree from an accredited college or university in social work, psychology or a related field. 
• Current NJ driver's license needed; will be required to meet safe driving requirements. 
• Must be 21 years or older.
• Excellent organizational and interpersonal skills with friendly and professional demeanor.
• Experience and comfort working within residential setting preferred.
• Team-player outlook. Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities.
• Ability to be flexible to the daily changing needs within the community and to handle obstacles with compassion and resolve.