Senior Manager-Digital Product Management - Enterprise Architecture

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

About Enterprise Architecture:  

Enterprise Architecture is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include: 

• Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise. 

• Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support. 

• Governance: this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance. 

• Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.  

The Enterprise Open Banking and Federated Authorization team serves as the external source of American Express data and customer driven authorization. The team focuses on empowering customers to have safe, secure, and controlled management of their data. From delivering compliance globally (PSD2, CDR, etc), to contractual delivery on strategic partnerships, we deliver best in class services in a competitive external ecosystem. We power 1000s of applications globally, and look to build subject matter experts who see the big picture of our customers, our data, and how they see AMEX externally 

Ideal Candidate Profile: 

• Think big mentality who can see how data and experiences are connected end to end, and solution at scale. 

• A collaborator who excels at bringing Product, Engineering, and Business leaders into alignment 

• A technologist who sees the changing digital ecosystem and how it impacts our customers day to day lives. 

• A learner who is eager to find new areas of understanding to drive our products. 

Role Overview / Key Responsibilities: 

Key Responsibilities: 

• Platform Strategy & Roadmap 

• Define the long-term vision and roadmap for open banking platform capabilities 

• Prioritize foundational platform services (e.g., consent management, data normalization, authentication, monitoring) 

• Balance short-term business demands with long-term platform scalability and reusability 

• Align platform strategy with enterprise architecture and broader data and payments strategies 

• Regulatory, Risk & Governance Enablement 

• Embed compliance, privacy, and security controls directly into platform design 

• Partner with Legal, Risk, Compliance, Privacy, and Security teams to ensure regulatory readiness 

• Support audits, regulatory reviews, and risk assessments with clear product artifacts 

• API & Platform Product Ownership 

• Own the full lifecycle of open banking APIs and shared platform services 

• Define API contracts, versioning strategies, documentation standards, and SLAs 

• Drive consistency across internal and external API consumers 

• Cross-Functional Delivery & Execution 

• Partner closely with Engineering, Architecture, Infrastructure, and Data teams 

• Translate platform needs into epics, features, and technical requirements 

• Manage dependencies across multiple teams and portfolios 

• Drive backlog prioritization with a platform-first mindset 

• Platform Metrics & Operational Excellence 

• Define and track platform KPIs such as API availability, latency, error rates, data freshness, and adoption 

• Monitor consent success rates, data quality, and partner performance 

• Use metrics to drive continuous platform improvements and investment decisions 

• Partner with operations and SRE teams to ensure platform resilience 

Core Skills & Experience 

• Strong experience in platform or infrastructure product management 

• Deep understanding of APIs, distributed systems, and data platforms 

• Experience operating in highly regulated enterprise environments 

• Ability to navigate complex stakeholder ecosystems and governance models 

• Comfort working with ambiguity, scale, and long-term platform trade-offs 

Required Qualifications: 

• 2-5 years' experience in Product Management, strategy, API engineering, or industry data movement. 

• Strong understanding of enterprise platforms, API ecosystems, integration architectures, and operating model transformation. 

• Experience shaping cross-functional frameworks across Product, Engineering, Operations, and Business units 

• Exceptional executive storytelling capability, with a proven ability to translate complex strategies into clear, compelling narratives for senior leadership 

Preferred Qualifications: 

• Experience in industry data sets or standards for B2B information (ANSI X12, FDX, etc.) 

• Background in large-scale modernization, persistent capacity models, platform rationalization, or M&A integration a strong plus 

• Familiarity with API productization, domain-driven design, merchant and/or B2B partner integration needs, and capability-driven governance models a strong plus 

• Experience scaling APIs and creating monetary value from B2B services. 

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.