Key skills
Sales
About this role
Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
- Deliver and encourage other associates to deliver excellent customer service
- Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
- Complete file maintenance log for price discrepancies
- Maintain cleanliness of checkstand area to housekeeping standards
- Answer telephones
- Comply with all corporate policies
- Promote and follow Company initiatives
- Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
- Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
Store Accounting:
- Maintain all store accounting functions
- Prepare bank deposit of excess funds (cash and checks
Customer Service Desk:
- Open and close desk
- Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
- Provide lottery service (except Alaska) and fish and game licenses
- Send/receive faxes
- Administer lost and found
- Run vendor reports
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum
- High school diploma or general education degree (GED); or combination of relevant education and experience
- Six months cashier experience to work at Customer Service Desk
- Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Ability to organize/prioritize tasks/projects
- Accuracy/attention to detail
Desired
- Knowledge of company policies, procedures, and organizational structure
- Related retail experience
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location’s management.
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.