Banquet Captain - The Little Nell - Summer

Company Description

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. 

A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. 

The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain. 

For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Job Description

Summary 
The Banquet Captain supervises and assists in the service of banquet functions. Serve guests in a friendly, professional manner according to Food and Beverage and operational standards. This position reports to the Banquet Manager.

Job Posting Deadline
Applications for this position will be accepted until March 22, 2026.

Essential Job Functions/Key Job Responsibilities
⦁    Oversee the set-up of functions including checking of the physical layout of the room, providing the servers ⦁   with the proper set-up information and posts updated function sheets in the banquet kitchen
⦁    Conduct pre-service meetings with staff and delegate duties to banquet servers and bartenders during set-up and break down of events
⦁    Attend monthly department meetings and weekly banquet event order (BEO) meetings to review BEO’s
⦁    Properly close all banquet checks and complete the captain’s logbook at the completion of the function
⦁    Report all incidents to the Banquet Manager
⦁    Oversee the service of the function to ensure the success of the function and staff adherence to all service
⦁    Meet individual group/event contacts and make him/herself accessible to the contact for any need that may arise
⦁    Oversee the breakdown of all events and ensure the proper removal and storage of company linen, props and specialty china
⦁    Prepare and post daily assignments for servers including specific times for set-up completion and start of service for each event
⦁    Ensure the proper care, security and maintenance of company equipment through proper supervision of service personnel
⦁    Prepare daily payroll statistical reports
⦁    Other duties as assigned

Qualifications

Education & Experience Requirements
⦁    High School Diploma or equivalent required
⦁    Three years in food and beverage service preferred
⦁    Serve Safe Certification preferred

Knowledge, Skills & Abilities
⦁    Proficient knowledge of industry trends and best practices
⦁    Detailed knowledge of internal processes, workflows, and decision-making protocols
⦁    Proficient knowledge in company policies and procedures
⦁    Skills in leading a team, providing direction, and motivating employees to reach their goals
⦁    Ability to mediate and resolve conflicts effectively to maintain team cohesion
⦁    Proficiency in planning, managing, and executing projects within scope and deadlines
⦁    Ability to prioritize tasks and manage time effectively
⦁    Previous experience with computer programs such as Microsoft Office or POS systems preferred
⦁    Ability to notice and address small discrepancies in work or customer feedback
⦁    Ability to make informed decisions quickly, considering both short-term and long-term impacts
⦁    Ability to handle difficult customer interactions and ensure high levels of satisfaction
⦁    Ability to manage multiple priorities and projects simultaneously without sacrificing quality
⦁    Ability to complete tasks and projects delegated by supervisor and assist other departments as business volumes and staff levels demand

Additional Information

Work Environment and Physical Demands
⦁    Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time
⦁    Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
⦁    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
⦁    Paid Time Off Programs
⦁    Paid Leave Programs
⦁    Employee Ski Pass and Dependent Ski Passes
⦁    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

 

 

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster