Description
MISSION
To address the tire needs of industrial customers in a safe, approved manner using the proper tools and proper techniques.
ESSENTIAL DUTIES
- Operate the OTR machine
- Operate the hydraulic press for changing forklift tires
- Mount and dismount pneumatic tires
- Perform different tire repairs with plugs and plug patch combos
- Maintain positive relationships with customers
- Maintain tools and related tire accessories
- Maintain a clean shop to reflect the proper corporate image to the public
- Protect company assets
- Embrace Purcell’s culture of safety and perform all jobs in a safe manner
- Regular attendance in accordance with assigned schedule
- Ability to perform physical requirements as listed in job description
- Other essential and non-essential duties, as assigned by management
Requirements
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
Minimum Education: High School
Minimum Job-Specific Experience: 1-2 years
Management Experience: N/A
Driver’s License Required: No
Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)
Job-Specific KSA’s:
- Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
- Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
Communication KSA’s:
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.