Director of Venue Engineering Services – West Region

AFL provides industry-leading fiber optic products and services across the globe. Our company was founded in 1984 with a single fiber optic cable and now we manufacture over two thousand products, employ over 5,000 associates and consistently generate annual sales in excess of  2 billion-dollars in revenue. With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity!

 

Job Summary

The Director of Venue Engineering Services – West Region is responsible for developing, managing, and supporting high‑profile, high‑revenue customers within the DAS industry. This role leads highly complex engineering efforts involving the design, development, and optimization of large‑scale wireless networks and ensures best‑in‑class system performance and customer satisfaction.

 

Responsibilities

Technical & Engineering Leadership

• Demonstrate strong expertise in RF engineering principles.
• Possess comprehensive knowledge of major DAS OEM architectures (e.g., Airspan, Andrew, JMA, SOLiD).
• Understand traditional and digital power systems.
• Develop and optimize RF performance standards to ensure high‑quality system design.
• Stay current with carrier 5G deployment strategies and translate them effectively into venue environments.
• Create and utilize RF propagation and planning tools, with iBwave as the primary platform.
• Provide technical guidance, mentorship, and training to engineering teams.
• Lead development of project estimates, technical proposals, and Bill of Materials (BOMs) for full system builds.
• Maintain extensive knowledge of fiber‑optic systems and architecture.

Customer & Project Management

• Partner with wireless operators to forecast venue capacity needs and plan for future carrier integrations and upgrades.
• Serve as the primary point of contact for high‑profile and VIP customers.
• Collaborate with internal department managers to achieve company objectives.
• Work closely with Deployment and Construction teams to meet project timelines and deliverables.
• Organize and conduct meetings aligned with departmental goals.
• Manage weekly administrative tasks, including timesheets and expense reporting.
• Support financial forecasting, budgeting, and accrual processes.

 

Professional Requirements

• Maintain a professional appearance and demeanor.
• Demonstrate excellent written and verbal communication skills.
• Exhibit strong time management abilities in a fast‑paced environment.
• Provide outstanding customer service and work a flexible schedule, including nights and weekends as required.
• Meet all operational expectations in both indoor and outdoor environments.

 

Experience Requirements

• Minimum 5 years of direct iBwave design experience for high‑capacity venues.
• Minimum 3 years of hands‑on experience collecting and post‑processing benchmarking data.
• Minimum 5 years of commissioning and optimization experience across all major DAS OEMs (Airspan, Andrew/CommScope, JMA, SOLiD, etc.).

 

Personal Qualities

• Analytical Thinking: Ability to interpret complex data and use it to make informed decisions.
• Conflict Management: Skilled at building consensus, resolving issues, and anticipating challenges.
• Results Orientation: Strong organizational skills with the ability to manage multiple, often competing, priorities.
• Communication Skills: Able to convey complex concepts, influence decisions, and deliver impactful presentations.
• Relationship Building: Demonstrated ability to work collaboratively in a dynamic team environment while exhibiting leadership and serving as a role model.

 

Qualifications

• Highly organized with the ability to manage numerous tasks and projects simultaneously.
• Strong customer service mindset with excellent critical‑thinking and problem‑solving skills.
• Bachelor’s degree in Electrical Engineering plus 7–10 years of RF engineering experience, or equivalent real‑world experience may be considered.
• Proficient in iBwave, Microsoft Office, and Microsoft Visio.
• Ability to handle sensitive and confidential information appropriately.
• Exercises good judgment and familiarity with carrier testing and closeout package requirements.
• Local to Arizona, California, Nevada, or Washington market

 

Working Conditions

• Regular use of standard office equipment.
• Requires good vision and hearing.
• Ability to lift and move up to 50 pounds.
• Must be able to walk stairs and navigate various work environments.
• Standard schedule is Monday through Friday, 8:00 a.m.–5:00 p.m., with availability for support outside of normal hours.
• Indoor and outdoor work with varying conditions.
• Regional travel up to but not limited to 50% required.
• Must be legally authorized to work in the United States.

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