Housekeeper

Company Description

O’ahu Resorts - Royal Kuhio, Aloha Towers, Fairway, Villa, Waikiki Sky Towers (Oahu, HI)

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, operates its O’ahu vacation resorts from Royal Kuhio Resort in Waikiki, which anchors a multi property cluster including Aloha Towers, Fairway Villa, and Waikiki Sky Towers. Guest accommodations consist of condominium style units in Waikiki, providing convenient access to beach, shopping and urban Honolulu life. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Join Our Team as a Housekeeper at VI Resorts by Westgate!

Are you passionate about creating clean, welcoming spaces that make guests feel right at home? We are looking for dedicated Housekeepers to join our resort operations team at VI Resorts by Westgate. In this key role, you will help deliver unforgettable experiences by maintaining the cleanliness and comfort of our guest rooms and public spaces. At VI Resorts, every detail matters, and our housekeeping team is at the heart of it all.

As a Housekeeper, you will: 

• Clean guest rooms and public areas, including lanais, floors, windows, furniture, and bathrooms.
• Change bed linens, replace towels, make beds, and restock guest supplies to resort standards.
• Sanitize kitchens, including appliances, surfaces, and refrigerators, following resort guidelines.
• Handle inventory checks, report maintenance issues, and return lost and found items.
• Use proper equipment and cleaning chemicals safely and effectively.
• Maintain cleanliness and organization of housekeeping carts and storage areas.
• Communicate and respond to guest needs promptly and professionally.
• Collaborate with team members to achieve daily housekeeping goals.

Qualifications

• High school diploma, GED, or equivalent experience required
• Previous experience in housekeeping or the hospitality industry preferred
• Strong attention to detail and organizational skills
• Effective verbal communication skills, both in person and over the phone
• Able to work independently and manage time with minimal supervision
• Exercises good judgment when interacting with guests, owners, and team members
• Strong interpersonal skills; able to communicate clearly in both verbal and written form
• Basic math skills and ability to manage inventory and supplies
• Flexible schedule availability, including weekends and holidays
• Required to lift 10–25 pounds with or without reasonable accommodation
• Occasionally required to push/pull up to 40 pounds

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.