Logistics and Distribution Technician Lead- York Hospital

General Summary

Acts in a lead capacity to support the System-wide mission of Logistics & Distribution.

Duties and Responsibilities

Essential Functions:

• Possesses full understanding of Logistics & Distribution Technician levels I, II, and III.
• Is able to perform and train all Technician level tasks.
• Provides feedback to Logistics & Distribution Supervisor on co-worker’s performance. Provides input to supervisor for performance evaluation process.
• Provides feedback to supervisor on work related issues, including those that might lead to disciplinary actions.
• Makes assignments and distributes workload; manages day-to-day work flow within team; reports to supervisor regarding completion of work flow.
• Coordinates implementation and oversees work of group assigned to specific projects including identification of assignments and responsibility, establishing work deadlines for team members and coordinating completion of activities.
• Provides advice and assistance on work techniques, best practices, and subject-matter expertise to co-workers.
• Schedules and controls daily working arrangements in order to complete projects/assignments.
• Communicates to team assignment, project, problem to be solved, deadlines, and issues for review.
• Coaches team in picking and applying problem-solving methods and techniques, and advise members on work methods.
• Assists team in setting, distributing, balancing and adjusting tasks and workload based on members' skills.
• Trains or arranges training for team members in team-building and teamwork, as well as in technical areas needed to accomplish team goals.
• Monitors and reports on status of work.
• Coaches, facilitates and negotiates team activities and consensus-building.
• Maintains reference materials, project files, and background documents; hands down policies, procedures and instructions from supervisor; keeps current on policies and directives to answer team members' questions.
• Reports on and keeps records of accomplishments and personal administrative information for supervisor.
• Represents team in dealing with supervisor to obtain resources, information and decisions.
• Reports to supervisor on team and individual accomplishments.
• Represents team and conveys its findings in dealings with other team leaders and customers.
• Estimates and reports on team's progress meeting deadlines and makes sure all members participate in planning team goals and objectives.
• Learns and applies qualitative and quantitative methods to measure team effectiveness and performance.
• Assists in assessing team weaknesses and strengths.
• Resolves simple or informal complaints and refers formal grievances or appeals to appropriate officials.
• Intercedes with supervisor on behalf of team in cases of performance problems, or need for assignments, reassignments, promotions, duty changes, peer reviews and performance appraisals.

Common Expectations:

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Participates in educational programs and in-service meetings.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Required for All Jobs:

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Frequently
• Walking - Frequently
• Sitting - Occasionally
• Carrying/Lifting - Frequently (50lbs)
• Pushing/Pulling - Frequently (50lbs)
• Kneeling/Crouching - Frequently
• Reaching - Frequently
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Frequently

Working Environment:

• Indoor/Outdoor - Frequently
• Occupational Hazards - Frequently

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• 2 years Inventory experience Required
• 2 years Inventory experience in clinical setting Preferred

Knowledge, Skills, and Abilities:

• Must be able to read and write the English language.