Lead Houseperson

Company Description

Located on 12,000 acres in the heart of Virginia’s Blue Ridge Mountains, The Lodge at Primland, Auberge Collection is a majestic year-round mountain retreat with myriad outdoor adventure experiences. Guests can revel in the refined authenticity and natural beauty of the property, while enjoying luxury accommodations including cottages with sweeping vistas, Tree House suites, and a variety of rooms and suites located in the main Lodge. Resort amenities include the championship-caliber Highland Course, a full-service wellbeing retreat with an indoor pool and hot tub, state-of-the-art fitness center, theater, game room, a fully equipped observatory and an on-site astronomy team, an exceptional culinary program with five distinct farm-to-table experiences, and thrill-seeking outdoor adventure programming ranging from horseback riding to fly-fishing and beyond. 

For more information, please visit auberge.com/primland 

Follow The Lodge at Primland on Facebook and Instagram @PrimlandAuberge

Job Description

Embark on a vital role in the world of hospitality as a Houseperson, where your dynamic efforts behind the scenes contribute to the seamless elegance of the hotel's public spaces. From maintaining pristine corridors to supporting event setups, your attention to detail ensures a harmonious and welcoming atmosphere for guests.

• Clean and maintain public areas, including corridors, lobbies, and restrooms, to uphold high cleanliness standards.
• Assist in setting up and breaking down event spaces, ensuring they meet the required specifications and are well-organized.
• Transport and deliver linens, amenities, and cleaning supplies to housekeeping staff as needed.
• Collaborate with housekeeping and other departments to address special requests and ensure a coordinated approach to cleaning activities.
• Monitor and report any maintenance issues or damages in public areas to ensure prompt resolution.
• Run inventory and ordering for guests, operations and cleaning supplies to ensure the par levels are according to the business needs.
• Help / support the laundry department as needed.
• Collaborate with the Housekeeping leadership team on projects.
• Demonstrate and uphold Auberge's Core Standards at all times.
• Work in accordance with hotel and departmental safety standards.
• Make suggestions for improvement in overall operations with an emphasis on increasing guest satisfaction, revenue and cost reduction.
• Perform other duties as directed, developed or assigned.

Pay Rate $18 - $19 / hour

Additional Benefits:

• Free Team Member Cafeteria
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa

Qualifications

• One-year Housekeeping/Houseman experience 
• Able to work a flexible schedule, including weekends and holidays, according to department needs.
• Able to read and write in English
• Able to follow company policies and procedures 
• Able to stand/walk up to 8 hours per shift. 

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Primland Ltd is an Equal Opportunity Employer, M/F/D/V. Primland Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Primland Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.