Senior Manager of IT and Security

Bird launched micromobility. Now we’re shaping its future.

We’re Bird, and we’re on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.

Who We Are

Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide.

We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there.

Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.

Job Summary

As a Senior Manager of IT and Security at Bird, you will lead and build out world class cross-disciplinary staff to manage, conceive and design innovative IT systems. You will manage budgets, personnel and guide architectural decisions.  You will be working in a cross functional setting across the organization. You will need to rely on your knowledge of cloud environments and global organizations that are primarily remote. You must be responsive, flexible and able to succeed within an open collaborative peer environment.

Responsibilities

• Lead high-performing IT team through recruitment, training, mentoring, and leadership.
• Develop and execute a comprehensive IT strategy aligned with business objectives.
• Provide visionary leadership, fostering innovation and continuous improvement.
• Support and manage vendors through security audits required for PCI, SOC2, and.or ISO27001, and SOX
• Collaborate with cross-functional teams to identify business needs and opportunities.
• Establish and enforce infosec policies, procedures, and best practices.
• Assess, manage, and mitigate security risks; swiftly resolve incidents.
• Conduct security audits to ensure compliance with regulations and standards.
• Oversee IT infrastructure, ensuring scalability, availability, and performance.
• Manage vendor relationships, negotiate tech contracts.
• Support team growth and development; promote collaborative and inclusive culture.

Must Haves

• 7+ years of relevant experience in managing IT related teams
• Excellent understanding of IT systems, Okta, Gsuite, JAMF, and related tools
• A high learning agility and an interest in working in a start-up development environment

Highly Desired

• Project management experience.
• Proficiency in designing, implementing, and managing physical security systems, including access control, surveillance, intrusion detection, and alarm systems.
• Ability to integrate physical security systems with IT networks, ensuring seamless communication and data sharing.
• Understanding of crisis operations, risk management, and crisis communication best practices.
• Experience in conducting basic investigations / fact finding.
• Experience with the collection and analysis of threat intelligence.

Why Bird Matters

Every time you hop on a Bird, you’re helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:

• Freedom: We're the bridge that connects you to every experience—simple, convenient, and stress-free. We give you the freedom to move without limits.
• Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.
• Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.
• Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.

Culture at Bird

We're an ambitious, smart, and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks Up!

We want you to succeed and thrive here, so we offer a few sweet perks:

• Plenty of time off to relax and recharge, plus a wellness resource to help you wind down.
• A work-from-home stipend.
• An employer-paid healthcare package.
• Of course, Bird ride credits to get you where you need to be!

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. 

For these reasons and more, Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.

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