Community Content & Advocacy Lead

Community Content & Advocacy Lead

About Copado:

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.

The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.

Brief summary of role:

The Community Content & Advocacy Lead is responsible for driving Copado’s storytelling, digital presence, and community advocacy across India and global regions. This role manages community content, social media, newsletters, Champion spotlights, and digital campaigns while amplifying voices from across the ecosystem.

The role is highly creative, execution-focused, and tuned toward building a strong and visible Copado Community brand.

What you’ll be doing:

Content Strategy & Storytelling

• Develop and execute a content strategy that strengthens Copado’s community presence across all digital channels.

• Create community stories, newsletters, blogs, case studies, and success spotlights.
  Write content for campaigns, events, webinars, learning journeys, and announcements (including portal relaunch).

• Script and support production of “Copado Voices” podcast/video series.

Social Media & Digital Community Growth

• Own and manage Copado Community social handles (LinkedIn, X, Instagram if launched).

• Create posters, graphics, social cards, and promotional materials for events and programs.

• Increase digital reach, engagement, and retention with consistent posting and content planning.

• Track and report on digital KPIs such as impressions, engagement, reach, and conversions.

Champions & Advocacy Content

• Support storytelling for Copado Champions including spotlights, interviews, and case studies.

• Manage Champion-driven content contributions like blogs, videos, workshops, and technical articles.
  Collaborate with Champions to highlight their learning journeys, customer outcomes, and community impact.

• Maintain advocacy metrics dashboards to measure influence and visibility.

Campaign & Program Enablement

• Partner with the Program Manager to create content kits, slide decks, and marketing collateral for meetups, hackathons, tours, and events.

• Support Journey to Copado with structured learning content, graphics, and promotional campaigns.

• Ensure consistent branding, messaging, and storytelling across all community campaigns.

Portal & Ecosystem Storytelling

• Create UI/UX-aligned content for the reimagined Copado Community Portal.

• Develop onboarding content, user journeys, and promotional assets for the portal’s grand relaunch.
  Collaborate with internal UX, product, and marketing teams for launch readiness.
  
  

We are looking for someone with:

• 2-3 years experience in content strategy, digital marketing, community marketing, or advocacy roles.
  Exceptional storytelling, writing, editing, and communication skills.

• Strong design capabilities (Canva, Figma, or Adobe tools preferred).

• Experience managing social media handles and growing digital communities.

• Understanding of developer, Salesforce, or SaaS ecosystems is a strong plus.

• Ability to work cross-functionally with product, marketing, enablement, and leadership teams.

• Comfortable managing video scripts, podcasts, blogs, and multi-format content.
  

Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.