Candidate should have the ability to perform in a dynamically changing environment
Minimum 2 years of implementation/customization experience on ServiceNow
Exposure on ServiceNow integration protocols with other application/systems
Excellent attention to details, ability to multitask, and effective time management skills
Knowledge of web based development languages; specifically JavaScript, Ajax
Exposure of ITSM Framework and ITIL
ITIL/ServiceNow certifications will be an added advantage.
Excellent Communication Skills
The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond
Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements
Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform.
Always follow best development practices during implementation.
Support other developers in their work to integrate existing systems with Service Now
Support business process owners in configuring the platform
Administer the system
Creating technical design document and writing Unit test cases