Manager, Data Scientist – Forecasting, AI/ML & NLP

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Manager, Data Scientist – Forecasting, AI/ML & NLP 

We are looking for a highly motivated and technically proficient Senior Data Scientist with deep expertise in time series forecasting, machine learning, natural language processing (NLP), and Python programming. This role is critical to enhancing our forecasting capabilities, driving product segmentation strategies, and supporting data-driven decision-making. 

The candidate will work closely with cross-functional teams including data engineers, analysts, and project managers to develop, test, and deploy scalable forecasting models and analytical solutions in a cloud-based environment. 

Responsibilities 

1. Forecasting & Model Development 

• Design, develop, and implement advanced time series forecasting models (e.g., ARIMA, Prophet, LSTM, XGBoost, etc.) tailored to different product categories and business needs. 

• Evaluate and improve forecast accuracy by establishing robust metrics and conducting regular performance assessments throughout the sales cycle. 

• Run what-if scenarios and simulations to assess the impact of various business conditions on forecast outcomes. 

1. Segmentation & Clustering 

• Collaborate with the Senior Data Scientist to perform segmentation and clustering of product identifiers using unsupervised learning techniques (e.g., K-means, DBSCAN, hierarchical clustering). 

• Analyze product behavior patterns to identify slow- and fast-moving items, and generate actionable insights for inventory and sales planning. 

1. Data Extraction & Feature Engineering 

• Extract, clean, and transform data from multiple source systems (e.g., SQL databases, APIs, cloud storage) to support modeling and analysis. 

• Engineer relevant features and variables to enhance model performance and interpretability. 

1. Model Evaluation & Deployment 

• Conduct comparative analysis of forecasting methods across different segments, tuning parameters and optimizing performance. 

• Work in close coordination with Data Engineers and cloud platform teams to ensure seamless deployment of models into production environments (e.g., AWS, Azure, GCP). 

• Monitor deployed models for drift, accuracy, and performance, and implement retraining pipelines as needed. 

1. Collaboration & Communication 

• Partner with cross-functional stakeholders to understand business requirements and translate them into analytical solutions. 

• Present findings, insights, and recommendations to both technical and non-technical audiences through reports, dashboards, and presentations. 

Qualifications we seek in you! 

Minimum Qualifications 

• Hands-on experience in data science, with a strong focus on forecasting and predictive analytics. 

• Proficiency in Python and its data science ecosystem (Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch, Statsmodels, etc.). 

• Strong understanding of time series analysis, machine learning algorithms, and NLP techniques. 

• Experience with data extraction and manipulation using SQL and/or cloud-based data tools. 

• Familiarity with cloud platforms (AWS, Azure, or GCP) and model deployment workflows. 

• Ability to work in a fast-paced, agile environment with shifting priorities and tight deadlines. 

• Excellent problem-solving, analytical thinking, and communication skills. 

Preferred Qualifications/ Skills 

• Master’s in Computer Science, Data Science, Statistics, or a related field 

• Good years of relevant experience in developing and delivering Data Science solutions 

Why join Genpact?  
• Lead AI-first transformation – Build and scale AI solutions that redefine industries  
• Make an impact – Drive change for global enterprises and solve business challenges that matter  
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we  build  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training