Technical Service Applications Engineer, Flexible Packaging

APPLIED Adhesives is an industry leader in adhesive solutions, dedicated to solving complex challenges with innovative products. They are seeking an experienced Technical Service Applications Engineer to provide hands-on technical support in laminating, coating, and pouching processes across the Flexible Packaging value chain.

Responsibilities:

• Lead on‑press trials for solventless PU laminating adhesives, water‑based laminations, solvent‑based coatings, primers, and functional coatings
• Trouble shoot production issues (COF, tunneling, delamination, haze, blocking, ink interactions, barrier performance)
• Conduct adhesive/coating testing on representative films, foils, papers, inks, and substrates
• Build specimens, perform peel/bond testing, optical assessments, and aging studies and prepare written test reports
• Use structured problem‑solving to identify root causes in converting environments
• Collaborate with converter engineers, operators, and supplier tech teams
• Provide training for operators, supervisors, and engineers on lamination/coating best practices
• Conduct hands‑on adhesive/coating demonstrations
• Document all trial outcomes, test results, recommendations
• Communicate clearly with Sales, Product Management, and leadership
• Stay current on laminating/coating technologies, film structures, ink systems, primers, regulatory requirements, and sustainability trends
• Gaining thorough knowledge of APPLIED’s internal processes and functions of internal teams, IT applications, products, value-added services and industries served is key to success
• Works closely with Sales to make sure the deal being developed is acceptable as it reaches fruition
• Support and adhere to all safety procedures and complete all required safety training
• Identify and support improvement opportunities for processes in order to support company objectives and customer expectations

Requirements:

• Bachelor's degree in Chemical Engineering, Materials/Polymer Science, Mechanical Engineering, Packaging Engineering, or similar field required
• 4–7+ years of technical experience in laminating, coating, flexible packaging, adhesives/coatings, or converting operations required
• Hands‑on experience troubleshooting converting equipment, with strong documentation and communication skills
• Experience with regulatory/food‑contact compliance
• Prior technical service or application engineering background
• Familiarity with lab equipment (peel testers, ovens, viscometers)
• Must be a collaborative and strategic thinker, consultative and solution oriented quick learner and self-starter with a sense of urgency
• Experience navigating complex multi-stakeholder opportunities, knowledge of application, coating equipment, and quality requirements
• Highly organized with strong planning, facilitation, collaboration, and execution skills
• Ability to influence at all levels, with experience in a distributed, matrixed environment, influencing decision makers with data, building strong coaches to navigate mutually beneficial deals
• Entrepreneurial acumen, effective communication and relationship management with the proven ability to work independently and in a team environment
• Strong presentation skills, and excellent verbal and written communication skills
• Proficient in MS Office suite and Windows O/S
• Power BI and Salesforce.com CRM platform experience required
• MBA preferred
• Six-Sigma experience preferred