Versapay is a company that transforms accounts receivable into a competitive advantage. The Project Manager will facilitate and support organizational readiness for large-scale initiatives, ensuring alignment and execution across cross-functional programs.
Responsibilities:
- Support and help manage cross-functional programs: Define program goals, frame workstreams and approach, establish roles & responsibilities and facilitate program routines to deliver in the most efficient way
- Drive progress and resolve roadblocks: Independently monitor and report on progress, identify and escalate issues, and work cross-functionally to address them proactively and creatively
- Ensure goals are met: manage timelines, track progress, analyze results, and ensure stated objectives are achieved. Assist with execution where needed, ensuring all aspects of programs are progressing smoothly
- Build and improve processes: Remove operational roadblocks; simplify, seek out, propose, and build new processes to help us achieve our objectives
- Lead with data: Partner with analytics and other teams to identify key insights, quantify opportunities/results, and ensure prioritization and capture of these opportunities
- Develop technical delivery plans which outline the milestones and checklists at various stages of the product delivery life cycle. Act as a key partner with product, design, analytics and engineering teams to develop project plans with technical activities
- Develop audience-aware, outcome-driven messaging for key routines, leadership updates and customer-facing communications
- Facilitate migrations and go-lives, inclusive of working with internal and external teams to develop migration/launch strategy, identify beta customers, develop communications and track go-to-market activities
- Support other strategic priorities: Support Product leadership on strategic and operational initiatives as required
Requirements:
- Bachelor's degree in a relevant field
- PMP or similar project management certification is a plus
- 2 - 5 years of experience managing cross-functional and technical programs
- Proven track record of launching new products
- Experience partnering with product, engineering, and other functions to define product roadmap and key milestones
- Experience managing beta programs
- Experience helping establish and track performance and product KPIs
- Comfortable and proven experience working with clients and/or third parties outside of internal stakeholders
- Related industry experience in Payments and/or SaaS is a strong asset
- Experience in large-scale migration
- Optimistic style that creates positive working relationships
- Can-do attitude with out-of-the-box creativity when solving problems
- Eager learner and motivated to grow
- Ability to navigate complex interpersonal dynamics with maturity and professionalism
- Outcomes-focused mindset to determine effectiveness and ROI of programs
- Relentlessly considers the value, impacts and needs of a customer when considering changes, risks, decisions and paths forward
- Ability to understand business drivers, client needs, and how they translate into value and actionable ideas
- Excellent organizational skills, work ethic, and passion to deliver on commitments
- Experience in leadership roles and eager to expand this skillset
- Knowledge of what needs to be done and how to work with others to help make it happen
- Comfort with ambiguous and complex problems
- Flexible and open-minded approach to new challenges
- Ability to manage multiple projects simultaneously
- Affinity to work with data and insights, synthesize data, optimize, and make recommendations to a variety of audiences
- Data-driven when solving problems and ideating
- Clear articulation of ideas to a variety of audiences, including at the executive level
- Ability to write, speak, and present in a compelling manner
- Experience in strategy consulting or in operations at a SaaS and/or Payments company
- Design thinking facilitation experience and mindset