American Express invites you to share your resume for future Agentic AI opportunities in the Enterprise Technology Services organization. As an AI Engineer, you will contribute to the development of production agentic AI systems that operate on real financial data and serve real customers, collaborating closely with product, design, and business teams.
Responsibilities:
- Contribute to the design and implementation of LLM-powered and agentic product features
- Build and extend agentic AI workflows that reason over context, call tools, and perform actions under guidance from senior engineers
- Help implement and maintain retrieval-augmented generation (RAG) pipelines over financial data, with an emphasis on correctness and safety
- Contribute to shared AI infrastructure such as LLM services, orchestration components, and evaluation or monitoring tooling
- Participate in operating AI systems in production, including monitoring, debugging, and improving reliability and performance
- Collaborate closely with product and design partners, learning to translate customer needs into technical solutions