Automation Engineer (AI Enabled Workflows) - Project Based

Goodway Group is an independent and remote-first media and marketing services firm recognized as one of AdAge's 2025 BEST PLACES TO WORK. They are seeking a highly skilled Automation Engineer to design, build, and deploy AI-enabled workflows for their MarTech, AdTech, and Operational Systems, focusing on improving efficiency and automating key business processes.

Responsibilities:

• Rapidly architect and implement complex automation workflows primarily utilizing advanced Zapier features (including Code Steps, Zapier Tables, and Webhooks) to streamline critical agency functions
• Integrate and productionize AI tools (OpenAI GPT or custom LLM endpoints) into workflows to automate key business processes
• Focus on immediate process streamlining in areas like Co-op billing, data-driven reporting automation, Monday.com, onboarding and lead nurturing pipeline synchronization across platforms (e.g., Salesforce integration)
• Independently configure and manage 3rd party business application integrations using advanced API configurations and webhooks (REST, OAuth, JSON handling) across our AdTech stack
• Produce clear, robust, and detailed technical documentation for all delivered automations
• Provide necessary knowledge transfer and training to internal operational teams before the engagement concludes
• Ensure all deployed automations are robust, highly available, and error-tolerant, maintaining a high standard of data integrity across all systems
• Collaborate with internal teams to identify repetitive tasks and opportunities for automation
• Stay ahead of the curve with new AI and automation tools proactively suggest new ways to improve efficiency

Requirements:

• Bachelor's or master's degree in computer science or related field (or equivalent practical experience)
• 5+ years of demonstrable, hands-on experience in workflow automation, with a portfolio showcasing advanced Zapier implementations (e.g., use of Code Steps, complex data transformation within Zaps)
• Proven expertise in designing and implementing API integrations (REST, Webhooks, OAuth, JSON handling)
• Expert-level understanding of the MarTech/AdTech ecosystem (e.g., Salesforce, Google Marketing Platform, Trade Desk etc.)
• Deep experience specifically integrating Generative AI APIs (e.g., OpenAI API, custom LLMs) into automated business workflows
• Basic understanding about AI Agents etc
• Strong technical proficiency in a programming language such as Python or JavaScript to script custom logic within automation platforms
• Exceptional ability to translate complex, unstructured business needs into logical, documented, and production-ready automated workflows