Citizens is committed to building innovative commercial card solutions that empower clients and communities. The Commercial Card Pricing & Rebate Platform Product Manager will lead pricing strategy and revenue optimization for commercial card products while collaborating with cross-functional teams to deliver new features and ensure regulatory compliance.
Responsibilities:
- Lead pricing strategy and revenue optimization for commercial card products
- Develop and manage product roadmaps, business cases, and go-to-market plans
- Analyze market trends, customer needs, and competitor offerings to inform pricing and product enhancements
- Support data-driven decision-making by interpreting data, conducting database queries, preparing visualizations, and proposing actionable recommendations
- Work with business partners to understand user requirements and align solutions with business strategies and goals
- Manage client contract lifecycle, including pricing terms, renewals, and compliance with contractual obligations
- Own portfolio and client performance dashboard reporting—design, maintain, and deliver insights to drive business decisions
- Collaborate with cross-functional teams (tech, sales, risk, compliance) to deliver new features and ensure regulatory compliance
- Monitor product performance, profitability, and key metrics; recommend improvements
- Support sales and marketing with training, collateral, and pricing tools
Requirements:
- 7+ years in product management, pricing, or revenue roles (preferably in commercial cards or payments)
- Strong financial modeling, market research, and analytical skills
- Experience with P&L management, pricing strategy, and client contract management
- Proficient in data analysis, database querying, and data visualization tools
- Advanced skills in Microsoft Excel and Visual Basic for Applications (VBA) for automation and reporting
- Excellent communication and stakeholder management abilities
- Familiarity with regulatory frameworks (e.g., Reg E, Visa/MC rules) and card payment technologies
- Bachelor's degree in Finance, Economics, Business, or related field; MBA/CPCP a plus