One Call is a company dedicated to helping injured workers receive the care they need. They are seeking a Director of AI & Data Engineering to build and lead the AI Platform, establishing the foundational engineering capabilities for intelligent automation and AI-driven workflows across the organization.
Responsibilities:
- Own and evolve the AI Platform (formerly Core Services), including shared data semantics, contracts, and quality standards that enable AI -first capabilities
- Design and deliver AI-ready data interfaces, APIs, and services that allow product and platform teams to intelligently consume and augment data
- Establish guardrails to ensure AI systems operate on consistent, trusted and well-governed data
- Enable agentic workflows, AI-assisted decisioning, and intelligent automation through reusable platform primitives and patterns
- Partner closely with Product, Architecture, Application, and Data teams to align platform capabilities with real business and operational needs
- Use metrics around data quality, platform adoption, and system health to drive accountability and continuous improvement
- Own the AI Platform strategy and long-term technical direction end-to-end, scaling shared data and AI foundations across teams, setting company-wide standards for data semantics and AI readiness, and delegating execution through senior engineers or managers in close partnership with executive leadership
Requirements:
- 7+ years of engineering leadership experience, including leading senior engineers or platform teams
- Strong background in data-centric or platform engineering, with experience enabling downstream teams rather than owning end-user features
- Experience building or supporting AI-enabled systems, automation platforms, or data-driven decisioning capabilities
- Experience operating in regulated or compliance-driven environments (e.g., healthcare, SOC2, HIPAA)
- Experience leading distributed teams across the US and/or Mexico
- Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
- Ability to work both independently and in a team environment
- Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply
- Bachelor's degree in a STEM (Science, Technology, Engineering or Mathematics) or business-related field is preferred, or equivalent education, training and relevant work experience