Senior Product Manager (Remote)

Neumo is a company with extensive public sector expertise, recognized as a GovTech 100 Company, focused on supporting government services. They are seeking a Senior Product Manager responsible for defining and driving the product strategy, vision, and roadmap, while collaborating with various teams to ensure successful execution and alignment with customer needs.

Responsibilities:

• Own the product lifecycle from market and customer research through product definition, roadmap planning, delivery, and go‑to‑market execution
• Define and evolve the product strategy, vision, and roadmap for a product area, connecting long‑term direction with near‑term planning to meet customer needs and business objectives
• Balance immediate client needs with long‑term product evolution, scalability, and differentiation when making prioritization and roadmap decisions
• Develop deep familiarity with Neumo’s market, clients, partners, and end users through ongoing research, customer feedback, data analysis, and direct engagement
• Serve as the primary product lead across engineering, UX, sales, marketing, client success, and implementations, collaborating to resolve competing priorities and move the product forward
• Lead, mentor, and develop direct‑report product managers, product owners, or business analysts, while tracking product outcomes and using data to refine strategy and roadmap decisions
• Define and communicate product requirements by writing clear initiatives, epics, user stories, and acceptance criteria; manage the backlog — including support issues and defects — in close partnership with engineering, architecture, and UX across planning and delivery ceremonies, when applicable
• Partner with UX on user research, prototype validation, and early concept testing to ensure solutions address real customer problems
• Act as a product evangelist, clearly communicating the product’s value, progress, and future direction to internal and external stakeholders
• Perform other duties as assigned

Requirements:

• Bachelor's degree or equivalent work experience
• 4+ years experience in product management (B2B or B2G software experience preferred)
• Experience using AI-powered productivity and analysis tools (e.g., Microsoft Copilot, Claude, Rovo, or similar) to support research, documentation, and day-to-day product work is a must
• Proven track record of shipping software products that deliver business results
• Demonstrated ability to develop deep customer empathy and articulate customer problems
• Excellent communication skills (both written and verbal) with the ability to explain complex information in a simple and accurate manner
• Ability to identify where AI can be applied to improve team productivity, product workflows, or the product itself, and to evaluate AI tool output with appropriate judgment
• Process, problem-solving, strategic, and continuous improvement mindset
• Demonstrated success leading cross-functional teams and working collaboratively with stakeholders
• Ability to influence without direct management authority
• Ability to thrive in a fast-paced, entrepreneurial environment
• Experience using tools like JIRA, Figma, and Microsoft 365 Suite
• Understanding with technical solutions and components (APIs, Middleware, Services, SQL)
• Willingness to travel up to 40%
• Demonstrated experience in building business cases, understanding cost and pricing structures a plus
• Experience in tax administration and state and local government highly preferred