Project Manager, Product Enablement

Penn Foster Group is transforming online learning to help learners achieve long-term success in the workplaces of the future. The Project Manager plays a critical operational role within the Product organization, ensuring that initiatives are executed efficiently and transparently while providing project structure and maintaining delivery rigor.

Responsibilities:

• Lead and manage end-to-end delivery of assigned initiatives across the Product team, including content creation programs, operational improvements, and cross functional projects
• Translate strategic goals into project plans with clear timelines, owners, milestones, and success criteria
• Proactively identify risks, blockers, and dependencies; facilitate resolution to maintain momentum
• Ensure strong alignment between project execution and broader product strategy
• Create, maintain, and optimize Jira epics, tasks, boards, and dashboards across Product initiatives
• Ensure Jira accurately reflects project status, workload, and priorities, serving as a single source of truth for all stakeholders
• Partner with the Director of Product Enablement to evolve workflow structures that support scaling and transparency
• Maintain complete, up-to-date project documentation, including requirements, scoping artifacts, meeting notes, decision logs, and retrospectives
• Standardize documentation practices across the Product organization to improve continuity, transparency, and onboarding
• Support operational frameworks that improve predictability and reduce friction in product development and content workflows
• Work closely with Product Managers, Learning Designers, and other teams across the organization to ensure shared understanding of goals, deliverables, and required inputs
• Facilitate standups, project check-ins, cross team working sessions, and stakeholder reviews
• Build trusted relationships and operate as a connector across teams, ensuring seamless collaboration and alignment
• Develop and deliver weekly project updates, dashboards, executive summaries, and status reports that highlight progress, risks, decisions, and value delivery
• Present clear, concise insights tailored to audiences ranging from individual contributors to senior leadership

Requirements:

• 3–5+ years of experience in delivery management, project management, product operations, or similar roles
• Hands-on experience with Jira, including workflow management and dashboard/report creation
• Demonstrated ability to manage multiple concurrent projects with competing priorities
• Strong communication and facilitation skills across a variety of audiences and functions
• High attention to detail, exceptional organizational skills, and a commitment to documentation quality
• Project Management Professional (PMP) certification
• Experience managing content development or cross functional product initiatives
• Familiarity with Agile and hybrid delivery models
• Strong proficiency in tools such as Confluence and Jira
• Background in Education/EdTech, product organizations, or digital content development