Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty and general insurance industry. The Senior Product Manager owns the strategy, definition, and delivery of software products within a complex, customer-driven SaaS environment, translating market needs into product requirements and guiding cross-functional teams for successful releases.
Responsibilities:
- Define and prioritize product requirements, manage the product backlog, and track market and customer demand
- Create product artifacts such as use cases, business scenarios, and user personas to support development and delivery
- Own product release planning and execution in partnership with Engineering and the Principal Product Manager
- Serve as a product subject-matter expert across the organization and support training, documentation, and enablement needs
- Represent the product directly with customers and stakeholders, including presenting product vision and direction when needed
- Anticipate customer needs, monitor market trends, and influence product strategy accordingly
- Lead and influence cross-functional teams, operating independently in a fast-paced, matrixed environment
Requirements:
- Bachelor's or Masters Degree and/or equivalent experience relevant to functional area
- 6+ years of product management experience
- Proven success launching and managing software products in a SaaS environment
- Strong understanding of SaaS and PaaS architectures and the software development lifecycle with the ability to translate complex technical capabilities into scalable product strategy and business outcomes
- Working knowledge of AI concepts and their strategic and practical application to product innovation and automation
- Proficiency with Agile/Scrum methodologies and modern product management tools
- Strong analytical skills with the ability to translate data into product insights and decisions
- Excellent written and verbal communication skills with the ability to influence without authority
- Highly organized, detail‑oriented, and able to manage multiple priorities without sacrificing quality
- Customer‑focused mindset with a passion for delivering exceptional user experiences
- Experience in insurance technology, P&C insurance, InsurTech, or FinTech preferred