Cybersecurity Programs Community Coordinator

Salary Range: $79,000 - $83,000 annually

As a Cybersecurity Programs Community Coordinator (CPCC), this role supports Cyber Florida’s Critical Infrastructure (CIP) Program by serving as a front-line engagement and execution partner to CIP  Manager.

The CPCC works directly with public- and private-sector organizations to drive adoption, completion, and effective use of Cyber Bulls-i and the Florida Cyber Risk Assessment, while maintaining strong relationships with technical staff, operational leadership, and executive stakeholders.

This position requires the ability to communicate effectively across audiences and support non-technical users, engaging technical practitioners, and reinforcing executive-level objectives. This position operates under the technical direction and strategic priorities set by the CIP Manager.

Job Summary

Utilizing Cyber Bulls-i, the Florida Cyber Risk Assessment, and Cyber Florida resources, the Cybersecurity Programs Community Coordinator supports statewide efforts to assess and strengthen cybersecurity maturity across Florida’s critical infrastructure sectors. This includes analyzing engagement and assessment data to identify trends and inform program improvements and representing Cyber Florida at workshops and partner events to promote adoption and advance cybersecurity risk awareness.

The CPCC focuses on outreach, engagement, onboarding, and sustained participation, particularly among under-resourced sectors and communities, ensuring organizations understand the value of assessment completion and how results connect to actionable resources, training, and services.

In addition, you will provide value to organizations by:

• Assisting with information security planning and management activities.
• Advising on organizational and management structures related to cybersecurity.
• Supporting initiatives affecting information practices.
• Managing security risk and evaluating third parties with access to organizational data.

Overall, your role as a Cybersecurity Programs Community Coordinator will be instrumental in driving cybersecurity resilience and community support across various sectors and communities in Florida.

           Cyber Bulls-i & Assessment Support

• Support organizations in onboarding, navigating, and completing the Florida Cyber Risk Assessment within Cyber Bulls-i.

• Provide first-line assistance to organizations with assessment questions, access issues, and general platform usage, escalating technical issues as appropriate. Reinforce the importance of assessment completion and data quality, supporting statewide re-engagement efforts.

  Stakeholder Engagement & Communication

• Engage regularly with technical staff, IT leadership, and executive stakeholders to explain assessment purpose, outcomes, and next steps in accessible language.

• Serve as a trusted relationship manager for participating organizations, maintaining consistent communication and follow-up. 

  Assist in organizing and supporting workshops, briefings, and informational sessions aligned to CIP Program goals.

  Program Execution & Coordination

• Assist the CI Program Manager with coordinating with internal Cyber Florida teams (training, mapping, SOC, outreach) to align resources with identified organizational needs.
• Assist the CI Program Manager in the development and distribution of playbooks, toolkits, guidance documents, and training materials.
• Support CIP-related events, conferences, and partner engagements as directed by the CIP Program Manager.

           Data, Tracking & Reporting

• Utilize HubSpot or other tracking tools to log engagements, meetings, assessment progress, and feedback.
• Track participation trends, common barriers, and frequently asked questions, providing insights to the CIP Program Manager to inform program improvements.
• Assist with survey distribution and collection to capture partner feedback.

          Community & Resource Enablement

• Identify and help connect organizations, especially under-resourced sectors, to appropriate Cyber Florida tools, training, and external resources.
• Assist the CI Program Manager with reviewing and editing deliverables such as tabletop exercises, incident response plans, and supporting materials.

Minimum Education & Experience: 

• Bachelor’s degree in a relevant field such as Computer Science, Information Technology, or Cybersecurity.
• 4-6 years of experience in cybersecurity or the IT/IS field, with significant experience as a manager and team leader.
• Proficiency in business management and a strong understanding of information security risk management and cybersecurity technologies and strategies.
• Experience in community engagement and training.
• Previous involvement with or work in critical infrastructure sectors.
• Preferred certifications include:
• Demonstrates advanced knowledge and experience in developing and managing enterprise information security programs.
• Accessible upon becoming an (ISC)² Associate, indicating proficiency in various security domains.

Preferred Qualifications 

Master’s degree in a relevant field such as Computer Science, Information Technology, or Cybersecurity.

5-10 years of experience in cybersecurity or the IT/IS field, with significant experience as a manager and team leader. Certified Information Security Manager (CISM). Systems Security Certified Practitioner (SSCP).

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Special Requirements

• Employment with the Florida Center for Cybersecurity requires you to sign a nondisclosure agreement and complete a level one background check. Failure to complete the document or requirement will be considered a refusal of any job offer. This position will be reviewed each year for renewal.

Working Conditions: 

• Environment – Typical indoor environment/office setting.
• Physical Requirements – climbing, standing, stooping, and/or typing; Ability to lift to 20lbs as needed.
• Travel – Ability to travel to other USF campuses and/or other locations as requested. 

Acknowledgement: 

While the primary job duties and responsibilities have been included, this job description is not designed nor meant to cover or contain a comprehensive listing of activities or responsibilities. This does not preclude the assignment of additional or developmental duties, special projects, or the scope of the position.  Duties, responsibilities, and activities may temporarily or permanently change at any time with or without notice. 

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF 

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws: 

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.  This job description does not constitute an employment contract.