Toyota Bloomington Service Concierge

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. 

 

We lead with innovation, technology, and a promise to deliver an exceptional experience every time. 

• And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. 

 

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

 

Compensation: $19.00-$21.00/hr

 

What You’ll Do:

• Greet guests remaining in their vehicles during drive-up and drop-off
• Direct drop-off guests to the proper lane or advisor handoff point
• Greet walk-in guests entering from the lounge or exterior service doors
• Assist guests picking up their vehicles and direct them to the correct advisor or cashier
• Proactively acknowledge guests waiting for assistance during pick-up or payment
• Ensure no guest is overlooked regardless of entry point
• Direct vehicles to proper service lanes or parking areas
• Manage traffic flow during peak hours
• Confirm appointment status and identify walk-in guests
• Communicate wait times and next steps clearly
• Monitor guests to ensure timely assistance
• Escalate delays or concerns to leadership as needed
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• All other duties, tasks and/or projects as assigned
• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

 

What You Bring:

• Strong customer service and communication skills
• Ability to work in a fast paced, high traffic environment
• Comfortable Standing and working outdoors when needed
• Reliable, organized, and Team-oriented
• Preferred: Dealership, concierge, hospitality, or service experience

What’s In It For You? 

• Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away 
• Paid Training (SA): Participate in a focused two-week paid training program designed to quickly prepare you with the tools and knowledge to hit the ground running.

• Career Growth & Opportunity for Advancement 
  We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career. 

• Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses. 

• Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits. 

• Life Insurance & 401(k): Plan for your future with company-paid life insurance and a 401(k) program.

• Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us. 

• Employee Discounts: Enjoy exclusive employee discounts across products and services. 

• Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser. 

• Community Involvement 
  Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve. 

• Employee Assistance Program (EAP) – Support for personal and professional challenges 

• Referral Program – Earn referral bonuses for referring talented candidates 

 

Apply today and help drive operational excellence at Walser Automotive Group!

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.