Lead Medical Assistant

Description

Do you have a forward thinking, empathetic, and a patient focused mindset? Are you looking to enter health care management? If so, Albany ENT & Allergy has the opportunity for you! 

Under the direction of the MA Supervisor, you will assist with optimizing patient flow and quality care, including oversight of medical assistants. This position is responsible for assigning and assisting with patient preparation/rooming patients. The Lead MA keeps exam rooms clean and stocked. They will also clean and sterilize equipment/instruments as needed. 

DUTIES & RESPONSIBILITIES:

• Schedules and oversees work activities of medical assistants under the direction of the MA Supervisor and Director of Clinical Services.
• Work collaboratively with the MA Supervisor to train and manage medical assistants in the performance of their duties by establishing priorities and expectations, setting goals, providing feedback, and addressing performance issues in a timely and constructive manner. 
• Assist with clinic scheduling, problem solving, patient wait times, and other areas of concern to increase efficiency and quality services. 
• Assist MA Supervisor with maintaining needed clinic supplies. 
• Assigning and assisting with patient preparation/rooming patients. 
• Obtain medication prior authorizations, notifies patients of normal test results, and keeps exam rooms clean and stocked
• Cleans and sterilizes equipment as needed

Requirements

• High school diploma or equivalent
• 2+ years in MA position; demonstrated leadership in previous MA positions. 
• Medical Assistant Certification or Licensed Practical Nurse 
• Strong verbal and written communication skills, including strong organizational, and interpersonal skills
• Demonstrate excellent customer service skills in all interactions and communications with patients and their families, co-workers inter and intra departmentally, and visitors
• Computer skills and knowledge of word processing
• Ability to work with staff at all levels, while remaining proactive, resourceful, and efficient, with a high level of professionalism, discretion, and confidentiality

COMPENSATION: The compensation range for this position is $19.00 to $22. Actual compensation within that range will be dependent upon the individual’s skills, education, experience, and qualifications.

Albany ENT & Allergy Services is proud to offer a consistent schedule with no weekend hours, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays.

If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!