Social Media Community Specialist

Company Description

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. 

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide. 

Job Description

As a Social Media Community Specialist you will support and grow the company’s online brand through community interactions, sports focused content, and engaging campaigns.

As a member of the Brand Marketing team your focus on community engagement, interaction, and content will support the brand’s continued growth. Your passion for sports, knowledge of sports betting, and pulse on current trends will allow you to be successfully take on the brand’s voice to cultivate proactive engagement through various social media channels.

Ability to work flexible hours, including evenings and weekends, during peak sporting events.

The salary range for this is $58,000 - $70,000 annually.

Qualifications

• A strong passion for sports and a deep understanding of sports culture and history.
• Familiarity with social media platforms and best practices for community management.
• Excellent written and verbal communication skills, with the ability to adapt tone and voice to fit the brand.
• A willingness to learn about sports betting and its components.
• Proven experience in social media management or community engagement is beneficial.

Additional Information

• Engaging with our audience across multiple social media channels, including but not limited to Twitter, Facebook, Instagram, and TikTok, using the brand's specific tone and voice.
• Creating and curating compelling content that resonates with our sports-loving community, promoting brand awareness and storytelling.
• Monitoring social media trends and conversations related to sports and sports betting, ensuring our content remains relevant and engaging.
• Responding to audience inquiries and comments in a timely and professional manner, fostering a positive community atmosphere.
• Collaborating with the marketing team to develop and implement social media campaigns that align with our overall brand strategy.
• Staying informed about various sports, pop culture, and trends. 
• Learning and understanding the components of sports betting to effectively communicate with our audience and enhance engagement.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.