Night Auditor

Description

WORK, PLAY, & ENJOY LIFE WITH HERITAGE
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!
  Full-time Hourly Position ranging from $15.00-$19.00 DOE plus benefits.  Located in Albuquerque, NM. Working out of our Hotel Albuquerque of Old Town.
Position Purpose: The Night Auditor will under the direction of the Director of Guest Experience, maintain the quality and the seamless guest experience at the property through the evenings. The Night Audit is an essential support to Heritage Hotels & Resorts in creating unforgettable experiences for guests.

Supervisory Responsibilities: team members for FOH at designated property for evening shift

Essential Duties and Functions/Responsibilities/Tasks:

• Work under direction of the General Manager.
• Maintain positive and professional approach with employees, coworkers, and guests.
• Drive morale positively as the accountable managerial party to be present and visible to guests and staff.
• Communicate regularly with property staff regarding job assignments and required timeframe for proper workflow.
• Establish and maintain a close watch on the financials for the property for the day, always looking for ways to minimize loss, and improve profitability.
• Collaborate with Accounting Department regularly to ensure expenses are paid for and in the general ledger appropriately.
• Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards.
• Work with Front Office supervisor and assist other Night Audit staff to ensure accurate and timely recording of daily outlet totals that information is recorded properly.
• Assist in the closing of daily work for all outlets and posting correct daily totals.
• Balance Room Charges with Micros and Property Management Systems.
• Perform daily backups on systems and perform any necessary maintenance when situations arise.
• Balance daily credit card postings and transmit through the Property Management Systems.
• Notify proper outlets when discrepancies arise. Follow up with the Front Office Supervisor and document situations.
• Insure proper distribution of daily reports in a timely manner and that all accounting reports are filed away properly.
• Act as Manager on duty as needed.
• Oversee / Carry out special projects for property as designated by General Manager.
• Other duties as assigned consistent with the functions of this position as needed at any of the properties.

Why You’ll Love Working With Us

• Competitive pay and comprehensive benefits, including a 25% 401(k) match!
• Generous employee discounts across Heritage hotels, restaurants, spa and retail!
• Complimentary meals during scheduled shifts!
• Free employee parking!
• Supportive team culture with opportunities for growth and advancement!
• A workplace rooted in New Mexico pride and community values!
  

Requirements

• Strong knowledge of hospitality software and MS Office (specifically Excel) required.
• Excellent verbal and written communication and ability to multitask.
• Proven leadership experience in a hotel setting.
• Ability and willingness to work flexible long hours mostly in evenings, and may include weekends, and holidays.
• Ability to work on your feet for eight hours or more.
• Must be able to lift/push/reach for/carry 30+ pounds occasionally.
• 3-4 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience /night auditing preferred.
• High school diploma or equivalent experience/training required; some college preferred.

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.