Assistant Vice President; Production Services Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities

• Manage and prioritize multiple tasks and assignments for the team.

• Track tasks and tickets in system(s) of record and ensure enterprise service level agreements (SLAs) are met.

• Create on-call rotation schedule and ensure support for off-hours/weekends/release windows.

• Participate in defect/incident/problem/change review meetings and release activities as applicable.

• Provide point of escalation for the team members, and applicable peer and partner teams.

• Provide leadership Point of Contact (POC) for triage of high priority incidents or consulting engagements.

• Remote work may be permitted within a commutable distance from the worksite.

Required Skills & Experience

• Bachelor's degree or equivalent in Computer Science, Computer Information Systems, Management Information Systems, Engineering (any), or related: and

• 2 years of experience in the job offered or a related IT occupation.

• Must include 2 years of experience in each of the following:

• Designing and developing solution architectures to scale backend systems using Python, Java, Spring Boot and rest specifications;

• Utilizing full stack engineering, Linux, coding, and debugging;

• Designing and developing production ready software using web, cloud, and distributed technologies such as Apache Spark, Hadoop, Microservices, and CI/CD cloud deployment; and,

• Designing and developing new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies such as Elasticsearch, Redis, and Kafka.

If interested apply online at www.bankofamerica.com/careers or email your resume to bofajobs@bofa.com and reference the job title of the role and requisition number.

EMPLOYER:  Bank of America N.A.

Shift:

1st shift (United States of America)

Hours Per Week: 

40