Location: Vegreville, AB
Duration: 18 Months
What We Offer:
Why Work Here:
Joining the ATCO Team means being part of a community of people inspiring change on a global scale. It’s meaningful work that can only be accomplished by helping each other, as we collectively look to the future. Collaborating and being professional, down to earth, and caring for one another and for the communities we serve – is central to our core values and cultivates a sense of belonging. We treat people with respect, entrust them to always be their best, and take every opportunity to ensure they feel part of our community.
About the Role:
Join us at ATCO Electric as a Work Desk Representative, Entry. As a valuable member of our team, you will have the opportunity to work in a fast-paced and changing environment, where you will be challenged to excel and make a difference.
Reporting to the Supervisor, Central Work Desk and Dispatch, you will perform daily functions required in the 24/7 operation of the Central Work Desk. You will be responsible for responding to and routing incoming outage emergencies, as well as dispatching work requests from a Call Centre to the appropriate service provider in ATCO Electric’s distribution field operation. Your position uses job type and service targets to assess the appropriate priority and timely assignment of all work requests through the Central Work Desk.
At ATCO Electric, we are committed to providing extraordinary service to our customers. We value collaboration, innovation, and dedication to achieving results.
What You’ll Do:
Who You Are:
An expectation of the Work Desk Representative position is to sometimes provide after-hours stand-by duties. As such, you will be required to maintain a residence within the established service point boundary for Vegreville, AB.
We would like to thank everyone for their application; however, only those being considered for an interview will be contacted. Successful candidates will be required to complete a criminal, education and employment background check and other skills assessments as needed for the position.
ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com.
ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.