Workshop Engineer (12 Month Fixed Term Contract)

Department: Service - Repair Centre

Employment Type: Fixed Term - Full Time

Location: Australia/Sydney

Reporting To: Service & Operations Director, ANZ

Description

ROLE TITLE:                           Workshop Engineer      FUNCTION:                            WarehouseREPORTING:                          Lead Workshop EngineerLOCATION:                            Auburn, Sydney 
COMPANY OVERVIEWWith a culture rooted in innovation, Glory’s people are transforming our customer’s businesses every day. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. This reputation is built on our pioneering software and hardware combined with our dynamic people. Alongside our technology, it’s our people who drive our success. 
ROLE PURPOSEThe role of the Workshop Engineer is to support both workshop and Pre-Staging activities, including the repair of faulty modules and the set-up of new equipment ready for installation at client sites. 

Key Responsibilities

MAIN RESPONSIBILITIESWorkshop Repair

• Diagnosis and repair of faulty modules
• Ensure quality of repairs are at optimum level
• Effective time management of repairs
• Parts usage to be tracked correctly via correct closing jobs procedures
• Workshop area to be kept clean and tidy

Machine Setup

• Setup new equipment as per customer specifications 
• Perform equipment pre-staging
• Testing and repairing refurbished units
• Double-check all setups prior to dispatch to ensure accuracy for installation

Health & Safety

• Adherence to Health & Safety policies and procedures at all times
• Ensure the prompt and accurate reporting of all workplace incidents and injuries
• Ensure all hazards are promptly reported according to the hazard management process

Skills, Knowledge & Expertise

REQUIRED EDUCATION AND QUALIFICATIONS

• Completed a recognised engineering or electro-mechanical qualification or similar

REQUIRED SKILLS AND COMPETENCIES 

• Strong mechanical skills
• Excellent communication and interpersonal skills
• Proven ability in problem solving and analytical thinking
• Strong organisational abilities
• Strong customer service orientation
• Proven ability to work under pressure and meet deadlines
• Proficient in MS Office and other relevant software

Job Benefits

Glory ValuesThe Glory Values represent our commitment to collaboration, diversity and innovation.  They serve as a practical blueprint of how we work together both with colleagues and customers. By living these values, we can tackle new challenges, exceed expectations, enhance our skills, and foster trust and respect in our work relationships.

• Customer Delight. We put our customers first 
• Integrity. We do the right thing, always. 
• Innovation. We embrace new challenges and shape the future. 
• Speed. We move fast, that’s how we stay ahead. 
• Diversity & Respect. We value the strength in our differences. 
• Teamwork. We succeed together. 

Equal OpportunitiesGlory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.

Third Party Agencies
Unsolicited resumes will not be accepted by Glory.  Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role. 

Why Join Us Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.