Sr. Product Designer

Smarter Technologies is an AI-powered revenue cycle management platform focused on healthcare efficiency. They are seeking a Senior Product Designer to join their R&D team, where the role involves developing and maintaining design systems, advocating for user needs, and creating intuitive interfaces for complex healthcare workflows.

Responsibilities:

• Develop & Maintain Our Design System — Build and evolve a component library of reusable, accessible components with documentation that empowers designers and developers alike
• Champion Accessibility & Performance — Ensure every interface meets WCAG standards. Be the team's advocate for inclusive, high-performance design across all surfaces
• Connect Design Across the Org — Partner with product, customer success, and engineering to understand real-world needs and shape the right solutions. You're the critical connector between these groups
• Leverage Modern Tooling — Use AI-assisted tools to research, ideate, design, and prototype faster. Help define best practices for these tools across the team
• Ship Great Work — Lead explorations from rough concepts to high-fidelity prototypes, partner closely with engineers for pixel-perfect execution, and share work regularly with stakeholders to move fast without losing quality
• Advocate for Users — Identify pain points, gather feedback, and continuously evolve the product experience. Bring a strategic mindset to tradeoffs, prioritization, and iteration

Requirements:

• 5+ years of product design experience at fast-paced software or AI companies
• A portfolio demonstrating your ability to craft interfaces that are both functional and beautiful — especially complex, data-rich, or workflow-heavy products
• Comfort operating across the full product lifecycle — from zero-to-one to system-level iteration
• Proven ability to distill complex systems into intuitive user flows and components
• A systems thinker who loves creating shared patterns and scalable design frameworks
• Experience designing AI-powered experiences — you understand agent behavior, trust-building, and system transparency
• Familiarity with the healthcare or medical technology space
• Strong communicator with opinions, loosely held — you can present and defend decisions with clarity and grace
• Bias toward action, rapid iteration, and continuous learning
• Experience designing for technical users — platform, B2B, or developer tools is a bonus
• Know your way around React, shadcn, ReactFlow, Highcharts, or Recharts — not as an engineer, but as a designer who can speak the language and close the gap with implementation
• Have experience with vibe coding workflows and integrating design systems into AI-assisted development environments
• Regularly use AI-native and non-AI research tools like Pendo, Dovetail, UserTesting.com, Claude, or NotebookLM — and have a real point of view on how to use them well