Associate Product Manager

Lantronix is hiring an Associate Product Manager focused on Product Operations and Enablement for their Out-of-Band product portfolio. This role is designed for an early-career product manager who will track cross-functional work, manage customer requests, and create documentation to support Sales teams.

Responsibilities:

• Maintain current, trusted tracking for roadmap items, releases, dependencies, risks, and action items
• Run recurring check-ins, including agendas, notes, and follow-up actions that drive closure
• Coordinate release of readiness inputs across Engineering, Support, and Sales, including go/no-go signals
• Coordinate with technical writers to audit and update customer-facing and internal documentation, including how-to guides, FAQs, configuration notes, and release notes
• Keep product knowledge organized and searchable so teams and customers can self-serve
• Turn recurring questions into durable documentation and enablement of assets
• Build and refresh enablement material such as battlecards, FAQs, demo scripts, and quick start guides
• Support training delivery through short modules, live sessions, and knowledge checks
• Partner with Sales and field teams to improve portfolio clarity and product adoption
• Acknowledge of inbound requests, collect missing information, and route to the responsible owner
• Capture strong problem statements and successful outcomes using a jobs-to-be-done lens
• Maintain a request backlog with customer context, urgency, impact, business value, and next steps
• Close the loop with Sales and customer-facing teams so requests do not disappear or go unanswered
• Work with Marketing to publish technically credible content that promotes product and supports goals
• Create a content pipeline and produce social media assets for posting across multiple channels
• Track basic performance signals of product messaging to learn what resonates and what to adjust
• Use AI tools to draft, edit, summarize, and synthesize information faster, while improving quality
• Follow data handling guidance and protect confidential and customer information