Key skills
Sales EngineeringTechnical DiscoveryEnterprise IT/SecurityAI/LLM ProductsAPIsIntegrationsCustomer EmpathyCommunicationCollaborative MindsetPythonGoAILLMRAGSAMLSSOSaaSCustomer SuccessSales
About this role
Globalization Partners is a leading SaaS-based Global Employment Platform dedicated to breaking down barriers to global business. The Senior Sales Engineer will serve as the technical and product expert in the sales cycle, responsible for leading technical discovery, delivering demos, and ensuring a smooth handoff to Customer Success.
Responsibilities:
- Lead technical discovery with prospects and customers: workflows, integrations, data flows, user roles, and success criteria
- Translate customer requirements into a clear solution approach and implementation plan
- Identify blockers early (security, IT, data/privacy, legal/compliance) and drive resolution
- Deliver compelling demos tailored to HR/legal/compliance use cases and buyer personas
- Own POVs/pilots: scope, timeline, success metrics, configuration, and final readout
- Build lightweight prototype configurations, templates, or workflows to prove value quickly
- Act as the technical lead for vendor assessments: SOC 2, data privacy, retention, access controls, audit logs, encryption, SSO/SAML, SCIM
- Create and maintain technical documentation for sales: security one-pagers, architecture diagrams, FAQs
- Partner with internal Security/Legal teams to streamline responses and build reusable artifacts
- Capture and synthesize voice-of-customer feedback to inform roadmap and packaging
- Enable Sales and CS: demo scripts, competitive positioning, technical objection handling, POV playbooks
- Contribute to scalable assets: demo environments, sample data sets, repeatable configurations
- Partner closely with AEs on account strategy, mutual action plans, and executive storytelling
- Coordinate with Product/Engineering on escalations and customer-specific needs without derailing roadmap
- Support smooth handoffs to CS/Implementation with clear success criteria and technical context
- Master GIA workflows, common objections, and demo narrative
- Run discovery and deliver high-quality demos independently
- Reduce friction in security reviews with reusable artifacts and crisp answers
- Lead multiple POVs concurrently with strong win rates and customer satisfaction
- Improve sales cycle velocity and technical win rates (fewer stalled deals)
- Establish a repeatable demo/POV toolkit and SE playbook
- Become the go-to field expert influencing product direction and enabling the broader GTM team
- Consistently contribute to revenue outcomes and expansion opportunities
Requirements:
- 6–10+ years in Sales Engineering / Solutions Consulting / Pre-Sales for B2B SaaS (mid-market + enterprise)
- Strong ability to run technical discovery and translate needs into solutions
- Experience navigating enterprise IT/security requirements (SSO/SAML, SCIM, SOC 2, privacy)
- Excellent communication: can explain complex technical topics to both execs and practitioners
- Comfortable operating in ambiguity and building repeatable processes in a fast-moving environment
- Experience with AI/LLM products, agents, RAG, knowledge bases, or workflow automation platforms
- Familiarity with HR tech / legal tech / compliance workflows and stakeholders
- Experience with APIs, webhooks, integrations, and light scripting (Python/JS) for demos/POVs
- Experience supporting PLS motions (PQL-led sales assists + enterprise expansion)